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Thread: Never rooted Razr ICS Update failed 6.16.211.en.us

  1. Droid Newbie
    thedus's Avatar
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    Sep 2012
    Droid Razr
    Quote Originally Posted by Thanasi View Post
    Hey guys, I've seen threads like this for the update failed, but I haven't seen one yet for a never rooted Razr. The solution for the rooted Razr is usually Matt's Utility or something along those lines but I often feel overlooked. Anyways, like everyone else, the update downloads fine and then installs to about 1/3 of the way and then the picture changes to the caution symbol. I bought this phone directly from Verizon so it wasn't ever used at any other point. I have also had problems with the 3.5mm jack, and I never get 4G even in 4G areas so I could possibly have a bad device. Has this happened to anyone else unrooted, and have you found any solutions? Thanks guys
    I'm experiencing the exact same thing, including the complete lack of 4G. I remember seeing 4G briefly for a while after I bought the phone in December in another city but assumed when I got home I just didn't have coverage. After several trips to major cities with no 4G I checked with my local store the other day and they confirmed I should have 4G here. They swapped the sim card but that didn't help. They said it was probably a problem with the phone but since I had cracked the screen they wouldn't swap the phone because Verizon would blame any malfunction on misuse based upon the cracked screen. I get it, they can't replace the phone for every idiot that drops their's and cracks the screen. Just sucks that I've realized I've had a problem with my phone for months but since I cracked the screen 2 weeks ago I'm stuck.

    I wonder if I would have any luck going the phone route and having a replacement mailed and mailing my phone back or would I just get a bill later? Guess I can try the suggestions here too.
  2. Droid Newbie
    vigilantwolf's Avatar
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    Aug 2011
    Droid X
    How do I sbf or fxz back to stock?
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