PC will not recognize rooted Droid Razr after OTA 6.12.181 update
Hello, I rooted back in March before the OTA update for android 2.3.6, then did the OTA update a few weeks later, and since then my RAZR can't connect to my PC. Not only does the computer say that an unknown device is connected and failed to install properly, but the RAZR won't even give me the option to choose how to connect in the drop down menu on the phone. It does charge, but it seems something is wrong with the phone settings.
Also, I believe the OTA update removed root, because I can't do superuser type stuff. The PC and USB cable Iím using work for my dad's non-rooted RAZR, so I think it something with my phone specifically. How can I get it unrooted if I can't connect it to a computer? I've also tried debugging mode, and searched here and google for the past 2 hours. Thanks!
factory reset did not help
the factory reset did not help; the phone still will not communicate with the computer. The computer says "usb device not recognized" when plugged in, and the phone does nothing except charge; i.e. it does not offer a drop-down menu for choosing mass storage or charge only mode.
can anyone help?