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Thread: Can't Hear people on INCOMING CALLS

  1. Droid Newbie
    amandae's Avatar
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    #1

    Can't Hear people on INCOMING CALLS

    So, everytime I have an incoming call I cannot hear the person on the other line, but they can hear me. The weird part is, when I call them back (outgoing calls) everything works fine (we can hear eachother). Thus I know it isn't a speaker problem. Does anyone know what is going on and how to fix it?

    Please Help!!!
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  3. Super Moderator
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    #2
    Quote Originally Posted by amandae
    So, everytime I have an incoming call I cannot hear the person on the other line, but they can hear me. The weird part is, when I call them back (outgoing calls) everything works fine (we can hear eachother). Thus I know it isn't a speaker problem. Does anyone know what is going on and how to fix it?

    Please Help!!!
    I actually had an issue with this. I rebooted my phone and it cleared up.

    I assume you've tried powering off the phone and powering it back on???

    Does this happen all the time? For me it happened very rarely.

    What kind of service area were you in...I know it seems like it shouldn't matter, but sometimes it does.

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    #3
    Quote Originally Posted by amandae View Post
    So, everytime I have an incoming call I cannot hear the person on the other line, but they can hear me. The weird part is, when I call them back (outgoing calls) everything works fine (we can hear eachother). Thus I know it isn't a speaker problem. Does anyone know what is going on and how to fix it?

    Please Help!!!
    I returned a brand new one the second I noticed this same thing... If yours is crackling, ie. Blown receiver speaker take it back...if not check your settings and or factory reset...still no go apply my first..


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  5. Droid Newbie
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    I have turned the phone on and off and have tried soft resets. I do not want to do a factory reset unless absolutely necessary because it is such a pain. I usually have 4 or 5 bars of reception so my service is okay. This happens for every incoming call and it started sunday morning, as far as I can tell. It is not my speaker because when i hang up and call the person back everything is fine. There is no crackling either, there is just no sound at all. Any other ideas?
    Last edited by amandae; 05-07-2012 at 06:36 AM.
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    #5
    Quote Originally Posted by amandae
    I have turned the phone on and off and have tried soft resets. I do not want to do a factory reset unless absolutely necessary because it is such a pain. I usually have 4 or 5 bars of reception so my service is okay. This happens for every incoming call and it started sunday morning, as far as I can tell. It is not my speaker because when i hang up and call the person back everything is fine. There is no crackling either, there is just no sound at all. Any other ideas?
    Hmmmmmm, I wouldn't think this is an app issue. Try a factory reset.... that's about all I can think to do. If that doesn't help, you need to return the phone.

    The thing is, a factory reset usually resolves software issues. That's why its so highly suggested.

    Also.. a factory reset is alot easier now that the play store holds all of your apps, so you know which apps you had.

    I would try it sooner than later though. 14 days goes by quick.

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  7. Droid Newbie
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    Hey Guys!

    Thanks for all your help I really appreciate it. My phone randomly started working again last night. The only thing I played with was turning TTY off and that was the day before... so I honestly have no idea what happened or what fixed it. I hope no one else has to go through this. So frustrating. Hopefully its doesn't happen again. If it does I will do a foctory reset! Thanks again.
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    #7
    Quote Originally Posted by amandae
    Hey Guys!

    Thanks for all your help I really appreciate it. My phone randomly started working again last night. The only thing I played with was turning TTY off and that was the day before... so I honestly have no idea what happened or what fixed it. I hope no one else has to go through this. So frustrating. Hopefully its doesn't happen again. If it does I will do a foctory reset! Thanks again.
    Glad your situation resolved itself. Hopefully it won't happen again.

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