Can't send or receive MMS messages...

[ajmckerihen]

So, I've owned the Razr (xt910) for about 4 months now, and I've never been able to send or receive MMS messages (photo/video text messages). When I try to send a photo or download a photo someone texts me, something pops up saying: "No Data connection. MMS messages can not be sent or received until the data connection is restored. Please check your MMS APN configuratin in mobile network settings."

I tried to do what it says...But nothing I do seems to fix the problem...If somebody could walk me through how to fix this problem, I would appreciate it

[Trash Can]

Is your cellular data enabled? Check your Smart Actions settings. MMS cannot be sent/received over WiFi -- a 3G/4G data connection is required.

Note: SMS does not require a data connection.

[ajmckerihen]

Data is enabled, Data saver is disabled. Nothing I have going in Smart Actions is changing my data connection....:/

[94lt1]

Have you tried a factory reset??? I assume you have... but have to ask...

[ajmckerihen]

Just bumping this thread up, because I have yet to fix the problem. Any help is appreciated, thanks.

[jeffstine]

I have a Droid Pro and have the same issue...Verizon has sent me 2 replacement phones thus far and still have the same problems

[suebanj]

just a small questions...I hate to use my verizon data up when I have wireless...Is there a way to have both on but a way to ensure you only use the data when absolutely necessary.....??? (for example when messages with pictures are coming through)

[CSchlim]

I just got a new RAZR yesterday....got several and sent several text messages and suddenly this afternoon....I can't send any messages to the same people I sent to earlier. grrr.....now what do I do?

[alexthornhill96]

I had the same problem. It got to a point of me getting so pissed i threw at against my wall. Then i figure out that if i take out the battery for a few minutes and put it back in, turn the phone on, then restart it again, it worked fine. Try that if u havent and see if it works. If not, sorry.

[Blossom151]

I had the same problem. It got to a point of me getting so pissed i threw at against my wall. Then i figure out that if i take out the battery for a few minutes and put it back in, turn the phone on, then restart it again, it worked fine. Try that if u havent and see if it works. If not, sorry.

The batteries for the RazR\RazrMaxx cannot be taken out