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Thread: Broken Screen

  1. Droid Newbie
    Warwick's Avatar
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    Droid RAZR
    #1

    Broken Screen

    So 2 days ago, I dropped my RAZR and now the screen doesn't work. Although the screen doesn't work, the rest of the phone functions properly and the screen lock is still in place. I would like to hook it up to my computer to transfer some data, however without being able to see the screen, I cant see the screen lock to enter my code. What can I do?

    Also, when I dropped the phone, it was only from a distance of about 2 feet onto a carpeted surface and it was in a hard case. Are these phones really that fragile or could mine have been an issue from the factory? The phone is only about 2 months old and doesn't even have a scratch on it. Obviously the drop voids the Verizon and Motorola warranties and Asurion wants a $100 deductible for a new phone.
  2. Master Droid
    BroidDrionic's Avatar
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    #2
    Is the screen cracked?
  3. Master Droid
    zomnomnombie's Avatar
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    R2 unit
    #3
    Most phones can handle drops more extreme than that.

    However, sometimes one gets unlucky and the phone falls on that one side and that one angle that kills it.

    My guess would be it wasn't a defect just bad luck.

    Sent from my DROID2 using DroidForums
    If we all agree on it, it must be true.[citation needed​]
  4. Banned
    TheAlpha's Avatar
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    #4
    Quote Originally Posted by BroidDrionic View Post
    Is the screen cracked?
    Nice.

    Sent from my DROID RAZR using DroidForums
  5. Droid Newbie
    Warwick's Avatar
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    #5
    Quote Originally Posted by BroidDrionic View Post
    Is the screen cracked?
    Yeah it has a few cracks, but they look to be beneath the surface of the screen.
  6. Master Droid
    bullswife98's Avatar
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    #6
    Quote Originally Posted by Warwick View Post
    So 2 days ago, I dropped my RAZR and now the screen doesn't work. Although the screen doesn't work, the rest of the phone functions properly and the screen lock is still in place. I would like to hook it up to my computer to transfer some data, however without being able to see the screen, I cant see the screen lock to enter my code. What can I do?

    Also, when I dropped the phone, it was only from a distance of about 2 feet onto a carpeted surface and it was in a hard case. Are these phones really that fragile or could mine have been an issue from the factory? The phone is only about 2 months old and doesn't even have a scratch on it. Obviously the drop voids the Verizon and Motorola warranties and Asurion wants a $100 deductible for a new phone.
    Darn the luck!!! Your best bet is to just pay the deductible and get it replaced. All your stuff will transfer over when you activate the phone. Sorry

    Sent from my DROID RAZR using DroidForums
  7. Master Droid
    BroidDrionic's Avatar
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    #7
    ifixit.com has a detailed description of how to replace the screen on the razr and maxx, but it looks pretty difficult... good luck bro!
    Since the screen is cracked, there's not a whole lot you can do.
  8. Master Droid
    bullswife98's Avatar
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    #8
    ^^^^ That would definitely void the warranty with Verizon and Asurion if your not successful and don't know what your doing, your way braver than I am.

    Sent from my DROID RAZR using DroidForums

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