Ok, just activated a New Droid Razr and brought in my contacts from Backup Assistant. I noticed that there were a host of problems with the contacts. A bunch of wrongs numbers, similarly named contacts were merged as one (i.e. Kate, Katie... were now one contact), etc... I believe I resolved this by cleaning up the file online and syncing the phone. Now I am facing more issues...
Now it seems I a having all kinds of trouble modifying contacts for a favorite list. Some contacts cannot be starred, some contacts cannot be removed from a favorite list once they are added, some I will attempt to add and it adds another contact to the list. The widget and the favorite list do not have the same list. I cannot have more than 7 contacts in the widget. If add another favorite, it simply will replace someone on the list.
Verizon has been no help at all with this and I think that this is relatively elementary expectation for a cell phone. I have tried everything, even did a factory reset to attempt to resolve this to no avail. Any help with this would be appriciated.