my phone keeps shutting off on it own whe my kids or myself are playing games or surfing the web any ideas why
Hmm it could be a bad unit. If you're stock the only issues I can see for sudden reboots are heat or issue with the stock system. If heat isn't the issue and if you don't want to root then I would recommend getting another replacement.
hmm that's weird. Normally it will either force close the app entirely or it will reboot the device. Maybe someone will chime in with a similar experience.