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Thread: razr keeps shutting off on its own

  1. Junior Droid
    npopple's Avatar
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    #1

    razr keeps shutting off on its own

    my phone keeps shutting off on it own whe my kids or myself are playing games or surfing the web any ideas why
  2. Super Moderator
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    #2
    Stock? Rooted? Temperature? Need more info. Could be a few things.
  3. Junior Droid
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    #3
    stock not rooted and just un pluged from charger
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    #4
    Does the back of it get really hot when it turns off?
  5. Junior Droid
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    #5
    no and this is a replacement phone so rebuilt
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    #6
    Hmm it could be a bad unit. If you're stock the only issues I can see for sudden reboots are heat or issue with the stock system. If heat isn't the issue and if you don't want to root then I would recommend getting another replacement.
  7. Junior Droid
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    #7
    ok thank you i was thinking maybe it might be a app it does not happen all the time
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    #8
    Does it do a reboot or does it just close the app/game that you're using?
  9. Junior Droid
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    its just like you push the power button to lock the screen and when you turn it back on the game/app is still there
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    #10
    hmm that's weird. Normally it will either force close the app entirely or it will reboot the device. Maybe someone will chime in with a similar experience.
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