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Thread: razr keeps shutting off on its own

  1. npopple [OP]
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    03-07-2012 06:51 AM
    #1

    razr keeps shutting off on its own

    my phone keeps shutting off on it own whe my kids or myself are playing games or surfing the web any ideas why
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  3. Droid-Xer Super Moderator
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    03-07-2012 06:55 AM
    #2
    Stock? Rooted? Temperature? Need more info. Could be a few things.
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  4. npopple [OP]
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    03-07-2012 06:57 AM
    #3
    stock not rooted and just un pluged from charger
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    03-07-2012 06:59 AM
    #4
    Does the back of it get really hot when it turns off?
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  6. npopple [OP]
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    03-07-2012 07:00 AM
    #5
    no and this is a replacement phone so rebuilt
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  7. Droid-Xer Super Moderator
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    03-07-2012 07:05 AM
    #6
    Hmm it could be a bad unit. If you're stock the only issues I can see for sudden reboots are heat or issue with the stock system. If heat isn't the issue and if you don't want to root then I would recommend getting another replacement.
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  8. npopple [OP]
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    03-07-2012 07:07 AM
    #7
    ok thank you i was thinking maybe it might be a app it does not happen all the time
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    03-07-2012 07:09 AM
    #8
    Does it do a reboot or does it just close the app/game that you're using?
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  10. npopple [OP]
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    03-07-2012 07:11 AM
    #9
    its just like you push the power button to lock the screen and when you turn it back on the game/app is still there
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    03-07-2012 09:41 AM
    #10
    hmm that's weird. Normally it will either force close the app entirely or it will reboot the device. Maybe someone will chime in with a similar experience.
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