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Thread: Lapdock 500 + Netflix crashes Razr Maxx

  1. Droid Ninja
    jsh1120's Avatar
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    #1

    Lapdock 500 + Netflix crashes Razr Maxx

    Received the Lapdock 500 today and tried it out with Netflix. When I stop the video it crashes the Razr and reboots. Anyone experience a similar problem?
    Curmudgeon Member of Rescue Squad
  2. Master Droid
    Jungle King 76's Avatar
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    #2
    I tried Netflix once but did not have that problem. Overall I just found the lapdock to be very slow in response.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
  3. Droid Ninja
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    #3
    Seems I'm not alone. Checked the Motorola support forum and found two other posts with the same problem. Would have added my own comment but Motorola, taking a cue from Verizon no doubt, has such a terrible website that it won't send a confirmation email to enable me to register.
    Curmudgeon Member of Rescue Squad
  4. Droid Newbie
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    #4
    I have the exact same issue with my Lapdock 500 and my Razr. I have tried reinstalling, only thing i have not tried is not resetting to factory settings. Netflix works fine with my Wifes Bionic.
  5. Master Droid
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    #5
    Just out of curiosity, I wonder how many of those with issues are rooted. Originally I was on stock but rooted and even though Netflix worked for me, I as having other issues.

    After I restored back to non rooted stock, everything runs perfectly. Not saying that is the answer but if you are having issues and you are rooted, but others are not having issues, that could be a possibility.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
  6. Droid Newbie
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    #6
    My Razr is all stock no rooting or anything like that. Thanks for replying with suggestions to fix this
  7. Droid Ninja
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    #7
    Quote Originally Posted by Jungle King 76 View Post
    Just out of curiosity, I wonder how many of those with issues are rooted. Originally I was on stock but rooted and even though Netflix worked for me, I as having other issues....
    Not rooted. This is an example of why I don't root a device early in its life cycle. Trying to figure out whether an issue stems from a generic bug or a side effect of changes in the os associated with rooting is a pita.

    Further update from the Motorola forum. One poster claims that the problem only occurs when a netflix stream is interrupted by stopping the playback and exiting. If allowed to proceed to completion, the claim is that the bug doesn't occur.
    Curmudgeon Member of Rescue Squad
  8. Master Droid
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    #8
    Quote Originally Posted by jsh1120 View Post
    Not rooted. This is an example of why I don't root a device early in its life cycle. Trying to figure out whether an issue stems from a generic bug or a side effect of changes in the os associated with rooting is a pita.

    Further update from the Motorola forum. One poster claims that the problem only occurs when a netflix stream is interrupted by stopping the playback and exiting. If allowed to proceed to completion, the claim is that the bug doesn't occur.
    Yeah, it was just a thought since I had issues while rooted but everything writings great now that I am back on stock non rooted. As for the netflix issue, I started watching a movie, ended playback and exited with no problems.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
  9. Droid Ninja
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    #9
    Quote Originally Posted by Jungle King 76 View Post
    Yeah, it was just a thought since I had issues while rooted but everything writings great now that I am back on stock non rooted. As for the netflix issue, I started watching a movie, ended playback and exited with no problems.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
    Hmmmm.... As a software developer, I hate answers like that. Just wondering if you have the original Razr, not the Maxx, and whether you have the same version of the OS. I'm running 2.6.35. 7-61e3522
    Last edited by jsh1120; 03-06-2012 at 10:16 AM.
    Curmudgeon Member of Rescue Squad
  10. Master Droid
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    #10
    Quote Originally Posted by jsh1120 View Post
    Hmmmm.... As a software developer, I hate answers like that. Just wondering if you have the original Razr, not the Maxx, and whether you have the same version of the OS. I'm running 2.6.35. 7-61e3522
    Yeah, I understand it is not a definitive answer but it was just my experience. Obviously, if you are not rooted, that is not the problem.

    I do have the original razr but from what I understand, both the razr and the maxxx are the exact same on the inside. The restore files are the exact same for both phones so it would seem odd that this could be an issue only with the maxx but it certainly could be I guess.

    I just checked my phone and I have that exact same kernel version.

    Sent from my DROID RAZR using Xparent Purple Tapatalk
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