DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Page 1 of 3 123 LastLast
Results 1 to 10 of 24

Thread: Razr won't factory reset

  1. Junior Droid
    xer0derm's Avatar
    Member #
    216747
    Join Date
    Aug 2011
    Posts
    19
    Phone
    Motorola Droid
    #1

    Razr won't factory reset

    Something is wrong with my phone. I uninstall apps only to reboot and find them back again, processes are unexpectedly shutting down, and now I can't wipe my phone clean and start over again. I'm assuming that perhaps it is some kind of virus. Does anyone have any ideas?

    Not rooted.

    Thanks.
  2.  
     
     
     
  3. Administrator
    smalltowngirl13's Avatar
    Member #
    25668
    Join Date
    Jan 2010
    Location
    Kansas
    Posts
    6,377
    Liked
    676 times
    Twitter
    @smalltownlife13
    Phone
    Note2, Maxx HD, S3, Nexus
    Premium Member
    #2
    How are you trying to reset the phone? Thru phone settings & privacy or from the stock recovery menu?
    **Be yourself - Everyone else is already taken**

  4. Junior Droid
    xer0derm's Avatar
    Member #
    216747
    Join Date
    Aug 2011
    Posts
    19
    Phone
    Motorola Droid
    #3
    Through phone settings and privacy.

    When I try and do it by pressing the up and down buttons + the pwr button, I get the menu, but I can't select anything. Whenever I try, nothing happens, and then eventually the phone just boots up normally.
  5. Administrator
    smalltowngirl13's Avatar
    Member #
    25668
    Join Date
    Jan 2010
    Location
    Kansas
    Posts
    6,377
    Liked
    676 times
    Twitter
    @smalltownlife13
    Phone
    Note2, Maxx HD, S3, Nexus
    Premium Member
    #4
    Are you getting an error message when you complete thru phone settings / privacy? Or does it just not take? How long have you had the device?
    **Be yourself - Everyone else is already taken**

  6. Junior Droid
    xer0derm's Avatar
    Member #
    216747
    Join Date
    Aug 2011
    Posts
    19
    Phone
    Motorola Droid
    #5
    I have had the device since the middle of December. These weird things just started a couple of days ago.

    When I try and factory reset, it powers off and reboots but then shows up with a screen with the droid and an exclamation point. When I press the volume buttons I am able to scroll through a menu... options being to factory wipe/cache, wipe cache partition, etc. When I choose them, it says that it does it, but then it just boots back up again as if nothing changed.
  7. Administrator
    smalltowngirl13's Avatar
    Member #
    25668
    Join Date
    Jan 2010
    Location
    Kansas
    Posts
    6,377
    Liked
    676 times
    Twitter
    @smalltownlife13
    Phone
    Note2, Maxx HD, S3, Nexus
    Premium Member
    #6
    Have you considered using the Razr Utility to try the restore files?
    **Be yourself - Everyone else is already taken**

  8. Junior Droid
    xer0derm's Avatar
    Member #
    216747
    Join Date
    Aug 2011
    Posts
    19
    Phone
    Motorola Droid
    #7
    In the process of downloading that now.

    I also can't update or download anything from the market. I am pretty sure that this is some kind of virus now, although I have no idea how I would have gotten it.
  9. Administrator
    smalltowngirl13's Avatar
    Member #
    25668
    Join Date
    Jan 2010
    Location
    Kansas
    Posts
    6,377
    Liked
    676 times
    Twitter
    @smalltownlife13
    Phone
    Note2, Maxx HD, S3, Nexus
    Premium Member
    #8
    Cool - keep us posted and good luck!

    Have you downloaded any apps lately either from the market or non-market?
    **Be yourself - Everyone else is already taken**

  10. Junior Droid
    xer0derm's Avatar
    Member #
    216747
    Join Date
    Aug 2011
    Posts
    19
    Phone
    Motorola Droid
    #9
    I have, but nothing outrageous. A battery monitor and a news program.

    I did get a random text message the other day. I don't even know how viruses get activated on the phones, I must have clicked on something at somepoint.

    Thanks for the help, I'll let you know how the Razr Utility works out.
  11. Administrator
    smalltowngirl13's Avatar
    Member #
    25668
    Join Date
    Jan 2010
    Location
    Kansas
    Posts
    6,377
    Liked
    676 times
    Twitter
    @smalltownlife13
    Phone
    Note2, Maxx HD, S3, Nexus
    Premium Member
    #10
    Hopefully it works and you are back up and running soon!
    **Be yourself - Everyone else is already taken**

Page 1 of 3 123 LastLast

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Replies: 2
    Last Post: 11-30-2011, 07:07 AM
  2. factory reset/ hard reset help
    By captnawesome in forum Rescue Squad Help
    Replies: 4
    Last Post: 03-29-2011, 05:45 PM
  3. factory reset/hard reset not working
    By captnawesome in forum Android Tech Support
    Replies: 0
    Last Post: 03-27-2011, 11:15 AM
  4. Droid freezes during factory reset & hard reset
    By cboling99 in forum Android Tech Support
    Replies: 1
    Last Post: 10-13-2010, 04:48 AM
  5. Difference Between Factory Reset And Hard Reset?
    By NVash in forum Android Tech Support
    Replies: 0
    Last Post: 06-30-2010, 10:37 AM

Search tags for this page

droid razr factory reset not working

,
droid razr hard reset not working
,
droid razr maxx won't factory reset
,
droid razr will not factory reset
,

droid razr won't factory reset

,
droid razr wont factory reset
,

droid razr wont hard reset

,
droid razr wont reset
,
my droid razr wont reset
,
razr wont factory reset
Click on a term to search our site for related topics.

Tags for this Thread

Find us on Google+