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Thread: lost the ability to donload apps

  1. Junior Droid
    jbro82's Avatar
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    #1

    lost the ability to donload apps

    My husband has somehow lost the ability to download apps to his droid razr...any ideas?
  2. Rescue Squad
    Sydman's Avatar
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    #2
    From the Android Market? Is he signed into his Google account, you must be signed in to utilize the market.
  3. Developer Relations
    JSM9872's Avatar
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    #3
    Is there an error message of some sort?
  4. Junior Droid
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    #4
    I am trying to get his response...
  5. Junior Droid
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    #5
    He said everytime he tries it tells him that he has to use wifi. We have the same phone and a lot of times when i have service,he has none. But even when he has service,he gets this message.
  6. Developer Relations
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    #6
    Tell him to open the market, go into settings for it, and make sure that update over wifi only is not checked. See if that helps.
  7. Junior Droid
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    #7
    It was not checked. Any other ideas?
  8. Developer Relations
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    #8
    You'll have to forgive me but since I do not have the device I am going from memory here. But under settings there is (I believe) a data manager. Have him go into there and look around at what there is. I want to say there was something about the market but am not 100%.
  9. Rescue Squad
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    #9
    Yeah under Data Manager, and Data Saver, make sure that is off. That won't download stuff from the Market unless you are on WIFI.
    JSM9872 likes this.
  10. Developer Relations
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    #10
    Thanks for the verification, I though there was something in there about it.
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