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Thread: No network sometimes after Dec.16th update.

  1. Master Droid
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    #1

    No network sometimes after Dec.16th update.

    After the new ota version .748 my phone sometimes wont pick a network after calls. I have to toggle into airplane. Anyone having this issues or suggestions i already got a new sim card. So that's ruled out.
    Sent from my DROID RAZR using DroidForums
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  3. Junior Droid
    VA_siCkBoy's Avatar
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    Mine has been acting very strange after the upgrade also....only when using the phone.
    I've just noticed that when using the phone, it is not using 4g or 3g service. I'm really confused.
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    #3
    I have had this issue as well...I had no data drops prior to the update and now it happens at least daily...

    ~to powerful to fall into the wrong hands~
    **Be yourself - Everyone else is already taken**

  5. Junior Droid
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    I just got off the phone with Verizon customer service. He told me many people have had problems since the last software update (mine was on Dec. 23).....I had to do a factory reset to correct the problem. Hopefully this works.
  6. Droid
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    Quote Originally Posted by VA_siCkBoy View Post
    I just got off the phone with Verizon customer service. He told me many people have had problems since the last software update (mine was on Dec. 23).....I had to do a factory reset to correct the problem. Hopefully this works.
    Don't do it! I did there same thing per tech support. It doesn't matter. Same problem. Got a new razr, it was great until it pushed the same update. I am 100% convinced it was that update to version .948. The new phone was fine before I took the update. I took the update because it was nagging me every 30 minutes to do so. after that my same problem started all over again. no data conectivity, the phone gets confused when going in and out of 3g and 4 g.

    Sent from my DROID RAZR using DroidForums
  7. Master Droid
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    Thanks guys. Its weird like after i make a call and need to make another it says no network available on emergency calls are available

    Sent from my DROID RAZR using DroidForums
  8. Droid
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    Quote Originally Posted by droidbionicmaster View Post
    Thanks guys. Its weird like after i make a call and need to make another it says no network available on emergency calls are available

    Sent from my DROID RAZR using DroidForums
    same error for me with my razr, got a new one, pushed me the .948 update and now new phone doing the same thing original razr did after same update. I am convinced it is the update and I still have time to return this phone to try something else. Wish I knew what that was.
  9. Junior Droid
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    Quote Originally Posted by mleber View Post
    Don't do it! I did there same thing per tech support. It doesn't matter. Same problem. Got a new razr, it was great until it pushed the same update. I am 100% convinced it was that update to version .948. The new phone was fine before I took the update. I took the update because it was nagging me every 30 minutes to do so. after that my same problem started all over again. no data conectivity, the phone gets confused when going in and out of 3g and 4 g.

    Sent from my DROID RAZR using DroidForums
    Too late...I already did the reset. You're right....I am still noticing the same problems.
    They are trying to tell me it's my phone but the phone was perfect until the upgrade!

    They need to do something to correct this.
  10. Droid
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    Quote Originally Posted by VA_siCkBoy View Post
    Too late...I already did the reset. You're right....I am still noticing the same problems.
    They are trying to tell me it's my phone but the phone was perfect until the upgrade!

    They need to do something to correct this.
    My company has a corporate account so I spoke with our account manager. She had me on hold for a while then came back and told me it's a known issue with the RAZRs but suggested I try a new one to see if any better. Got the new one this week, first day it was awesome, just like it was when I got the first one. The next morning I woke up telling me to update, at some point in the day I took the update because it kept nagging me to do so. I figured I have to take it sometime so I may as well take it while I still have time to return it. The day I took the update the same issues started all over. So, there is no doubt in my mind it's the update. The phone goes from rev .944 to .948 and then the troubles begin. The question is, do we live with it or return it for another model. I have been on the Nexus forums and while they have their share of problems, I don't see this issue. Now I am seeing a RAZR MAXX coming out, looks like the same thing with a thicker battery, I have to imagine it has the same problem.

    I am going to reach out to the account rep again Monday and ask her if she can find anything out about the timing of the fix. If I learn anything, I will post it. I just loved this phone until the update came along.

    Good luck to you.
  11. Junior Droid
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    Quote Originally Posted by mleber View Post
    I just loved this phone until the update came along.
    So did I....best phone I've ever had. I really hope they can find a fix.
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