I had to trade my razr 3 times for camera and battery issues. The i talked to a technical support guy and he offered to send a rezound for a replacement for it. I asked if i could think about it and he said sure go check them out and call back. So i call back five days later and they arent finding record of that call. Im ticked. Im a 5 yr customer. They now want me to pay for a battery and a cover for a rezound when that was never told to me before. The lady is going to check the call records and supposedly call me back. Any suggestions.
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