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Thread: Secure sites not available with tethering via hotspot and USB

  1. Junior Droid
    WickedWriter's Avatar
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    #1

    Question Secure sites not available with tethering via hotspot and USB

    My Droid Razr does a great job of tethering (to most sites), but there are several secure sites (https://) that simply will not resolve. I've noticed that my secure google sites DO resolve and load properly. SOME, but not all, of the Motorola secure sites will resolve. Other secure login sites (ebay for example) will not.

    I can log into these sites without issue on the Razr itself, but not on my tethered devices (Macbook Pro/iPad).

    Has anyone else had this issue? Any resolutions suggestions?
    Last edited by WickedWriter; 11-29-2011 at 05:16 AM.
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  3. Droid Newbie
    sparky1124's Avatar
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    #2
    Well, I'm on my 2nd Razor. No GOOD as a Mobil hot spot. I can't even log in to my Verizon. I've got two Droid X's that work fine as a Mobil hot spot

    Sent from my DROID RAZR using DroidForums
    Last edited by sparky1124; 11-28-2011 at 06:31 PM.
  4. Junior Droid
    WickedWriter's Avatar
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    #3

    I'm surprised

    Other than the issue with secure sites, which I still haven't figured out, I find the Razr to be a much better mobile hotspot than the mifi I have been using. It pulls in a better signal and offers me 3g speeds where other cell phones (with other services) didn't even offer me a single bar.

    Now, if only some Droid-God could help me figure out the secure site issue
  5. Administrator
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    #4
    Are you using the built in hotspot app? I don't own a RAZR so I'm not sure but I think if you root your phone and maybe using a 3rd party tether app?

    You can also check out our sister site dedicated to the Razr @ Droid RAZR Forum - Motorola Droid RAZR Community


  6. Junior Droid
    WickedWriter's Avatar
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    #5
    I'm using the built in hotspot option. I'm not quite ready to root the device yet -- I'll need to learn a bit more about the android OS. Any suggestions for making the tether work on secure sites?
  7. Droid Newbie
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    #6
    The problem is the MTU setting for the computer. By default, the MTU setting is 1500 and must be changed to 1428.

    For Windows PC:

    XP > Go to Start Menu, open Run, type in CMD and press Enter or click OK.

    Vista/7 > go to the start menu, type in cmd, find cmd.exe, right-click on cmd.exe and then click Run as Administrator

    For both systems, type in the following commands

    Code:
    netsh
    interface ipv4
    show interface
    You should get something that looks like this:

    Code:
    Idx     Met         MTU          State                Name
    ---  ----------  ----------  ------------  ---------------------------
      1          50        1500  connected     Loopback Pseudo-Interface 1
      9           5        1500  connected     Wireless Network Connection
    
     29          10        1500  connected     Local Area Connection 
     38          10        1500  connected     Local Area Connection 2
    If you are USB Tethering, then the interface we want to change would most likely be "Local Area Connection 2" (since your ethernet would most likely be "Local Area Connection" because it was installed before the Droid USB Tether adapter). To change its MTU setting, type in:

    Code:
    set interface "Local Area Connection 2" mtu=1428
    If you are connecting via wifi hotspot, then type in:

    Code:
    set interface "Wireless Network Connection" mtu=1428
    You should be able to surf freely now.

    For Mac users:


    1. Go to System Preferences

    2. Click Network

    3. On the left side of the Network pane, click on the interface which you are using to tether to the phone (if its wireless tether, click on AirPort. If USB, click on the Ethernet that has the phone icon).

    4. Click the Advanced button on the right side of the pane.

    5. Click Ethernet tab.

    6. Click on Automatically and change it to Manually.

    7. Click Standard and change it to Custom

    8. Below Custom, enter in 1428 for the MTU

    9. OK out of everything. If asked to apply settings, then apply them.

    Welp, thats it. You're welcome, internet.
    Last edited by upgraydd; 11-30-2011 at 12:01 AM.
    bodieism likes this.
  8. Senior Droid
    breedingh8's Avatar
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    #7
    Quote Originally Posted by WickedWriter View Post
    I'm using the built in hotspot option. I'm not quite ready to root the device yet -- I'll need to learn a bit more about the android OS. Any suggestions for making the tether work on secure sites?
    That post fix your issue?

    Sent from my GT-P7510 using DroidForums
  9. Droid Newbie
    RobertWicked87's Avatar
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    #8

    Thumbs up

    Quote Originally Posted by upgraydd View Post
    The problem is the MTU setting for the computer. By default, the MTU setting is 1500 and must be changed to 1428.

    For Windows PC:

    XP > Go to Start Menu, open Run, type in CMD and press Enter or click OK.

    Vista/7 > go to the start menu, type in cmd, find cmd.exe, right-click on cmd.exe and then click Run as Administrator

    For both systems, type in the following commands

    Code:
    netsh
    interface ipv4
    show interface
    You should get something that looks like this:

    Code:
    Idx     Met         MTU          State                Name
    ---  ----------  ----------  ------------  ---------------------------
      1          50        1500  connected     Loopback Pseudo-Interface 1
      9           5        1500  connected     Wireless Network Connection
    
     29          10        1500  connected     Local Area Connection 
     38          10        1500  connected     Local Area Connection 2
    If you are USB Tethering, then the interface we want to change would most likely be "Local Area Connection 2" (since your ethernet would most likely be "Local Area Connection" because it was installed before the Droid USB Tether adapter). To change its MTU setting, type in:

    Code:
    set interface "Local Area Connection 2" mtu=1428
    If you are connecting via wifi hotspot, then type in:

    Code:
    set interface "Wireless Network Connection" mtu=1428
    You should be able to surf freely now.

    For Mac users:


    1. Go to System Preferences

    2. Click Network

    3. On the left side of the Network pane, click on the interface which you are using to tether to the phone (if its wireless tether, click on AirPort. If USB, click on the Ethernet that has the phone icon).

    4. Click the Advanced button on the right side of the pane.

    5. Click Ethernet tab.

    6. Click on Automatically and change it to Manually.

    7. Click Standard and change it to Custom

    8. Below Custom, enter in 1428 for the MTU

    9. OK out of everything. If asked to apply settings, then apply them.

    Welp, thats it. You're welcome, internet.
    I'm an avid lurker of this forum, ever since my droid eris. I have never made an account until now, because I just had to say. !Thank you!!. This worked flawlessy and allows me to see https pages. It was also so stupid simple. So thank you very much. I guess now I don't have an accuse not to participate now haha.
  10. Junior Droid
    WickedWriter's Avatar
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    #9
    Must admit that I wish I'd seen this a few hours earlier than it was posted. After about four hours on the phone with Verizon technical support -- and a "return to factory settings" requirement, I was able to get on the secure pages that weren't working. Unfortunately, OTHER secure pages popped up later that I couldn't access.

    The solutions you gave (and thank you so much for the Mac OS version) seems to have fixed the problems! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU!

    Awesome support over here on the forums, guys -- I'll be back over and over!
  11. Droid Newbie
    sparky1124's Avatar
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    #10
    Quote Originally Posted by upgraydd View Post
    The problem is the MTU setting for the computer. By default, the MTU setting is 1500 and must be changed to 1428.

    For Windows PC:

    XP > Go to Start Menu, open Run, type in CMD and press Enter or click OK.

    Vista/7 > go to the start menu, type in cmd, find cmd.exe, right-click on cmd.exe and then click Run as Administrator

    For both systems, type in the following commands

    Code:
    netsh
    interface ipv4
    show interface
    You should get something that looks like this:

    Code:
    Idx     Met         MTU          State                Name
    ---  ----------  ----------  ------------  ---------------------------
      1          50        1500  connected     Loopback Pseudo-Interface 1
      9           5        1500  connected     Wireless Network Connection
    
     29          10        1500  connected     Local Area Connection 
     38          10        1500  connected     Local Area Connection 2
    If you are USB Tethering, then the interface we want to change would most likely be "Local Area Connection 2" (since your ethernet would most likely be "Local Area Connection" because it was installed before the Droid USB Tether adapter). To change its MTU setting, type in:

    Code:
    set interface "Local Area Connection 2" mtu=1428
    If you are connecting via wifi hotspot, then type in:

    Code:
    set interface "Wireless Network Connection" mtu=1428
    You should be able to surf freely now.

    For Mac users:


    1. Go to System Preferences

    2. Click Network

    3. On the left side of the Network pane, click on the interface which you are using to tether to the phone (if its wireless tether, click on AirPort. If USB, click on the Ethernet that has the phone icon).

    4. Click the Advanced button on the right side of the pane.

    5. Click Ethernet tab.

    6. Click on Automatically and change it to Manually.

    7. Click Standard and change it to Custom

    8. Below Custom, enter in 1428 for the MTU

    9. OK out of everything. If asked to apply settings, then apply them.

    Welp, thats it. You're welcome, internet.
    Your instructions were perfect. I too was on the phone several times with Verizon. Finally they transferred me to a Motorola tech. I couldn't understand him, probably cause he was in India. Thought he said "itv4"

    Thank you

    Sent from my DROID RAZR using DroidForums
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