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Thread: email wont sync after ICS update

  1. Droid Newbie
    cruch9's Avatar
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    #1

    email wont sync after ICS update

    My razr maxx updated to ice cream sandwich the other day and ever since then my e-mail accounts wont sync. Any ideas? Thansk
  2. Developer Relations
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    #2
    I had an issues with my e-mail account after the update. Would not retrieve any messages. I went ahead and deleted the account and started over and all works fine now. Seems like there are several things that have to have a redo after the update.

    Moving to ICS.

    And welcome to the forum. Be sure to stop by here and give an introduction.

    New Member Introductions & Site Assistance
    Last edited by Garemlin; 06-24-2012 at 08:51 AM.
  3. Senior Droid
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    #3
    Quote Originally Posted by cruch9 View Post
    My razr maxx updated to ice cream sandwich the other day and ever since then my e-mail accounts wont sync. Any ideas? Thansk
    What kind of email ? Gmail ? Corporate Sync (Exchange) ? Something else ?
  4. Droid Newbie
    HRP1980's Avatar
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    #4
    My Maxx is doing the same thing. I had my work email set up on corporate sync before the ICS update with no problem. Once the phone was updated i kept getting an "unknown sync error" even though during set up it was completed and it said I should begin receiving email in a few minutes. I have tried everything from removing the account and resetting it up to changing my email password on the computer and resetting up the email account on my phone. NOTHING is working and I need to set it up. Our email is an outlook.com address but nothing I have tried is working. PLEASE HELP!!!
  5. Droid Newbie
    oak2207's Avatar
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    #5
    My Maxx is doing sort of the same thing. It will sync manually, but push seems to be totally broken. I'll see an email hit my inbox, yet it never shows up on the phone unless I go manually refresh it. I feel like I'm back in the DroidX days I've done EVERYTHING, I've removed and added the account back again, I've reformatted the phone TWICE, and still get the same behavior. It may work for a minute or two, or catch a couple emails, but within a few minutes it seems to lose touch again with push. Almost the exact same behavior as the droidx when that first came out (as I had one) and Moto was giving out licenses to Touchdown to make email usable. Really hope we're not back in that boat again...
    Last edited by oak2207; 07-02-2012 at 01:52 PM.
  6. Droid Newbie
    comptech78's Avatar
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    #6
    Hey, I had the same problem after the ICS update. I got mine syncing now.

    Try this:

    System Settings > Accounts & sync > Turn on Sync in the upper right corner

    Then you can select which accounts to sync
  7. Droid
    Horch it's Avatar
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    #7
    even verizon email, native to my razr maxx wont sync...
  8. Droid Newbie
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    #8
    Quote Originally Posted by Horch it View Post
    even verizon email, native to my razr maxx wont sync...
    Have you tried the steps I posted above? Still not syncing?
  9. Droid
    Horch it's Avatar
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    #9
    Quote Originally Posted by comptech78

    Have you tried the steps I posted above? Still not syncing?
    Yes, that basically turns sync on constantly so it no longer is data push. Your power control bar will reflect sync is on. I believe that ICS and 4G handle what would be considered a power hog (leaving sync on continually) better in battery power management. What do you think?

    Sent from my DROID RAZR using Droid Forums
  10. Master Droid
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    #10
    Quote Originally Posted by comptech78 View Post
    Hey, I had the same problem after the ICS update. I got mine syncing now.

    Try this:

    System Settings > Accounts & sync > Turn on Sync in the upper right corner

    Then you can select which accounts to sync
    Yea thats what I did too
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