DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 4 of 4

Thread: RAZR MAXX XT-907 update takes phone service/net away?

  1. Junior Droid
    JLP6114's Avatar
    Member #
    361021
    Join Date
    Nov 2013
    Posts
    5
    Phone
    Motorola RAZR XT907
    #1

    RAZR MAXX XT-907 update takes phone service/net away?

    Mods, please delete or move as necessary-or point me in the direction of an applicable thread if possible?
    New to smartphones altogether, (as well as androids) and acronyms describing how to fix issues with them:-(
    Got the unlocked, (previous on att service from the apps?) Got it on walmarrts unlimited sim card for one month trouble free. Love the phone BTW! Had a prompt that there was an update, (yeah I cringed seconds prior to running it)...once the phone rebooted after the update I now have no phone service or internet.
    With a prompt at start up of "The SIM card is from an unknown source".
    Has the previous service provider "relocked" the phone?
    If I restore the phone to it's original settings will it then "lock" the phone to it's original carrier?
    I tried the customer support down in Miami and after a few hours on a landline they can't seem to help, (stating the sim card from them should be working. I have elderly parents that rely on me and this phone-any and all help is so greatly appreciated.
    System version: 98.18.94.XT907.VZ.en.US
    Android Version: 4.1.2
    Baseband version: SM_BP_10132.021.32.80P
    Last edited by JLP6114; 11-10-2013 at 02:59 PM.
  2. Junior Droid
    JLP6114's Avatar
    Member #
    361021
    Join Date
    Nov 2013
    Posts
    5
    Phone
    Motorola RAZR XT907
    #2
    Please...anyone?
    It has VZ stamped on the phone with a&tt apps.
    If I restore it to the factory settings would this cancel out the unlock that had been done, (or did the update already do this). Sorry for the noob terminology, (or lack of)....
  3. Super Moderator
    mountainbikermark's Avatar
    Member #
    114152
    Join Date
    Sep 2010
    Posts
    3,028
    Liked
    697 times
    Phone
    Note 2
    Premium Member
    #3
    Have you tried getting Wal-Mart to replace the SIM card?
    Have you tried power down the phone, remove the SIM card, power up the phone with no SIM card for about a minute, power down the phone, insert the SIM card, power the phone back up?

    Support Our Troops!!!
    <><
    s pen aholic in Beast Mode (Notetoo)
    The United States is the land of the free because of the brave.
    To all who serve or have served in the U.S. military and to your families, THANK YOU. Your sacrifices are NOT in vain!
    May God continue to bless the USA
  4. Junior Droid
    JLP6114's Avatar
    Member #
    361021
    Join Date
    Nov 2013
    Posts
    5
    Phone
    Motorola RAZR XT907
    #4
    Thanks for the reply!
    I doubt walmart will replace the card-the customer service there is so poor, (via Miami call center).
    I did try what you suggested and it still gives me the prompt of "Sim card from unknown source".
    The seller has requested i send it back to him and he can unlock it for me.
    So what would i do in the future for upgrading software if I'm unable to do so without it crashing?

    3rd generation DD-214 Veteran with a full belly thanks to the Golden Corrall's free Veteran's Day meal!

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Replies: 2
    Last Post: 03-07-2013, 07:20 PM
  2. Droid Razr Maxx OTA update question... I don't want to brick my phone!
    By RadioWaveDev12p in forum Droid RAZR Support
    Replies: 8
    Last Post: 01-29-2013, 09:40 AM
  3. Replies: 45
    Last Post: 11-16-2012, 08:52 PM
  4. Replies: 304
    Last Post: 07-05-2012, 06:31 PM
  5. Droid Razr Maxx - No 3G, or service in general?
    By BuddhistChild in forum Droid RAZR MAXX
    Replies: 0
    Last Post: 06-06-2012, 10:20 PM

Search tags for this page

98 18 94 relocked
,
latest baseband version xt907
,
razr maxx ota update
,

removing updates from droid xt907

,
software upgrade 98.18.94.en.us
,
unlocked xt907 update
,

update 98.18.94.en.us

,

what is update 98.18.94.en.us

,
xt907 no sim
,
xt907 unknown simcard
Click on a term to search our site for related topics.
Find us on Google+