Mods, please delete or move as necessary-or point me in the direction of an applicable thread if possible?
New to smartphones altogether, (as well as androids) and acronyms describing how to fix issues with them:-(
Got the unlocked, (previous on att service from the apps?) Got it on walmarrts unlimited sim card for one month trouble free. Love the phone BTW! Had a prompt that there was an update, (yeah I cringed seconds prior to running it)...once the phone rebooted after the update I now have no phone service or internet.
With a prompt at start up of "The SIM card is from an unknown source".
Has the previous service provider "relocked" the phone?
If I restore the phone to it's original settings will it then "lock" the phone to it's original carrier?
I tried the customer support down in Miami and after a few hours on a landline they can't seem to help, (stating the sim card from them should be working. I have elderly parents that rely on me and this phone-any and all help is so greatly appreciated.
System version: 98.18.94.XT907.VZ.en.US
Android Version: 4.1.2
Baseband version: SM_BP_10132.021.32.80P