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Thread: Updated phone (jelly bean) now I can't text.

  1. Droid
    lowcel's Avatar
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    #1

    Updated phone (jelly bean) now I can't text.

    I updated the firmware on my phone this morning, everything seemed to go fine. Well, once it came back on I realized that I can not text. On Handcent SMS I keep receiving the message "Handcent SMS isn't responding". On the included text messenger I just have the little circle spinning and spinning. I could use some assistance.
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  3. Master Droid
    cybertj.2000's Avatar
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    #2
    The standard answers are going to be to try rebooting the phone, possibly a few times, and possibly a factory data reset (fdr)

    To reboot must hold power and volume down for about 10 seconds, should automatically reboot the phone.

    The fdr is under settings - > privacy. This wipes your phone back to like it was stock out of the box only with jb installed, so back up pictures, music and personal files on phone before doing that, and then you will need to reinstall apps.

    You could also clear cache on phone before the fdr, but I'm no expert in how to do that.

    We are the Droid!!
    You will be assimilated!!
    Resistance is futile!!
    lowcel likes this.
    Droid Razr Maxx



    We are the Droid, Resistance is Futile
  4. Droid
    lowcel's Avatar
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    #3
    Quote Originally Posted by cybertj.2000 View Post
    The standard answers are going to be to try rebooting the phone, possibly a few times, and possibly a factory data reset (fdr)

    To reboot must hold power and volume down for about 10 seconds, should automatically reboot the phone.

    The fdr is under settings - > privacy. This wipes your phone back to like it was stock out of the box only with jb installed, so back up pictures, music and personal files on phone before doing that, and then you will need to reinstall apps.

    You could also clear cache on phone before the fdr, but I'm no expert in how to do that.

    We are the Droid!!
    You will be assimilated!!
    Resistance is futile!!
    Thank you. Hopefully I won't have to start completely over with it by resetting it.
  5. Master Droid
    cybertj.2000's Avatar
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    #4
    I hope so too, I hate having to do that.

    You may also try to uninstall and reinstall handcent before doing a fdr

    We are the Droid!!
    You will be assimilated!!
    Resistance is futile!!
    Droid Razr Maxx



    We are the Droid, Resistance is Futile
  6. Droid
    lowcel's Avatar
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    #5
    I give up. Time to back up the phone and then reset the phone. This sucks!
  7. Master Droid
    GotnFX's Avatar
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    #6
    Quote Originally Posted by lowcel View Post
    I give up. Time to back up the phone and then reset the phone. This sucks!
    You cleared cache?

    Clearing your cache...
    lowcel likes this.
  8. Droid
    lowcel's Avatar
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    #7
    Quote Originally Posted by GotnFX View Post
    You cleared cache?

    Clearing your cache...
    Just did that and it worked. Thank you to everyone that offered help. I was able to avoid doing a reset.

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