Please don't recommend committing insurance fraud. Thanks:blink:
I know where jpcalhoun was going on this one and I just have to chime in here. In all likelihood the phone didn't have 50% of the battery's capacity remaining, but was probably on the verge of a hard shut-down when you plugged the USB cable in due to being "deep-discharged". What happened next is speculation (but based on working knowledge of what is happening here), but due to the battery being deep-discharged as a result of the meter being out of calibration, it probably caused the voltage to drop instantaneously when the plug was inserted as the battery tried to pull the maximum current that the charger was supplying. From there, the voltage dropped so low that the phone shut down immediately, and then since it was below the boot threshold levels, there was insufficient voltage to start the charging process.
Why did this happen? Any number of reasons, but what is important is what will happen when Verizon gets their hands on it. The first thing they are likely to do is try to power it up. If it doesn't power up, then they will likely plug it into the diagnostic system and with that the cable they use is a Programming (and Charging) cable designed to both power the motherboard even with no battery connected, and also to charge the battery even if the battery is below the threshold level. This cable is specifically intended to be used to re-program phones where they won't boot normally otherwise. The moment they put the phone on that cable, the phone will probably boot normally and they'll be confronted with your Modded ROM and the Root permissions. If Verizon recognizes that the phone is rooted and has a third-party ROM, they will likely blame the rooting and ROM for the failure (seeing as the battery and phone are likely completely normal), and they will replace it, but as jpcalhoun said, they will charge you.
I would first try to regain control of the phone by either purchasing and using your own Programming Cable to boost the battery back to normal voltage levels, or create your own version of the same. Alternatively, you can open the case, remove the red rubber protective cover on the battery contacts, and jumper (carefully!!!) directly to the battery terminals from a cable that has been cut and the ends of the power cable stripped. Be extra careful of the polarity (+ to +, - to -). Give it about 30 minutes connected this way, then disconnect and try to connect normally through the USB connection.
A third method which has been successful for some is to repeatedly try to connect to car adapters in hopes of getting it to "take" a brief jolt - just enough to start the charging process normally. There are also several methods of button combinations used with the charger connection to "trick" it into charging. You'll find discussions on the Battery thread. I am moving this thread there for your best level of support. A permanent link will remain here as well.
Edit: You've technically already voided your warranty, and Verizon certainly has a vested interest in knowing that (otherwise they wouldn't have changed the system in recent updates so they can tell if the phone has been rooted at any time in the past - even if it's not rooted now). As Vulcan1600 eludes, this is then technically insurance fraud as it would be a fraudulent claim on the warranty. So you really have little to lose as it were. I suggest you take the high road and deal with the situation yourself, keep your nose clean and don't risk getting slapped with a repair cost for a phone that is likely not in need of repair. Worst case scenario, if the battery doesn't respond to the auxiliary charging method, you can order a replacement off eBay or another source and replace it yourself. If the phone doesn't respond to the methods described above, then you know what your options are.
Good luck! :biggrin:
They will definitely charge you for the phone if you don't send it back.
Plus, if the lost/stolen/damaged phone database hasn't gone into effect, it soon will. This means that since you are reporting it as damaged under warranty, then not returning the phone, they will probably consider it lost or stolen, report it too that database. Then whoever buys that phone off of you, or you try to activate it back onto your account, won't be able to do so.
So, don't commit fraud, return the phone. Besides, like people have been saying, they probably won't check it. Also, unless they changed the law, you are allowed to root your phone, just off it causes an issue, you could be responsible. But they would have to prove that caused your issue, which sounds hardware related.
Just my two cents.
I agree that rooting didn't likely cause the issues he's experiencing, and even flashing a custom ROM may not be the cause, but now that the "leaked .215" ROM is on the phone and he can't get it to boot in order to flash it back to stock, he's risking the phone booting for the technicians, seeing it has an unofficial ROM and then suffering the repair bill.
Quote "It's rooted and flashed to the leaked 215 version".
Cool, just making sure... :D
Hi guys. Thanks so much for all the amazing responses. I don't frequent the board, so tonight's actually the first time I've read the responses which were posted after my last post--I decided to send the phone in 'as-is' and hope for the best.
I never got a phone call, email or a bill.
I feel the way most in this thread seem to feel about the warranty issue. Yes, I had technically voided my warranty; no, the hardware failure was almost certainly not related to the fact that I'd rooted and flashed to 215.
So I don't feel bad about getting a warranty replacement.
Once again, thanks to all. If someone else gets the 'White LED of Death' on his/her rooted phone, maybe this thread can be of use.
Off topic, I can't wait until I can upgrade to a different phone. My dead phone and my new replacement both have the same crappy wifi radio. I can't hold the thing upright in my right hand (thumb resting on the power/volume buttons) without losing two wifi bars, often interrupting data transfer.