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Thread: Maxx Shutting Off

  1. Droid
    Claudia's Avatar
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    #21

    Re: Maxx Shutting Off

    Just called verizon, it's a no-go. Since I bought it used from someone else. I'll try Motorola tomorrow, but he said they'll probably deny it too. Crossing my fingers though.
    How does one clear "cash", as previously stated?
    What else can we try?
    Thanks.

    Sent from my Rooted Galaxy SIII using Tapatalk 2
  2. Rescue Squad
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    #22
    You should have no problems with Motorola. I bought two different phones used (an LG and an incredible) and Verizon honored the warranty even after I insisted that I bought them used (I didn't want to find myself being charged later when they saw that they were used). Verizon said it didn't matter as long as the phone was under a year old. I wonder if they changed their policies.
  3. Master Droid
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    #23
    Even fdr didn't fix power cycling so vzw sending Another razr maxx

    Sent from my DROID RAZR Maxx using Droid Forums
  4. Droid
    Claudia's Avatar
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    #24

    Re: Maxx Shutting Off

    Talked to Motorola, they're going to repair it. It wouldn't power on anymore.
    Anyone with experience, do they usually repair or send a refurbished replacement?

    Meanwhile, he'll be using my old Bionic.


    Sent from my Rooted Galaxy SIII using Tapatalk 2
  5. Rescue Squad
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    #25
    It is possible they will send you a refurbished phone. If it's not too late, make sure you copy/backup what you want to save off the phone before you send it in.
  6. Droid
    Claudia's Avatar
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    #26

    Re: Maxx Shutting Off

    Thanks, Tis.
    We had already saved everything before the FDR.
    We never had a phone die like that, all on it's own, with no real fault from us.
    He would connect it to the oem charger every night around 11pm, and disconnect every morning around 7am. Always on.
    Anything different we should do? Should we power off when charging at night, or just every once in a while for a true full charge?

    Sent from my Rooted Galaxy SIII using Tapatalk 2
  7. Rescue Squad
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    #27
    No, it should not charge like that and you should not have to turn it off every night.
  8. Droid Ninja
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    #28

    Re: Maxx Shutting Off

    When i had my Droid x2 (that i bought from a dealer), Verizon tried telling me that it was out of warranty because i didn't buy it at a corp store.

    Basically Verizon doesn't need to warranty your/my phones because they didn't manufacture them. However if you stick with it, you can probably get them to crack either way, good luck with Motorola

    Return of the Android
  9. Droid
    Claudia's Avatar
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    #29

    Re: Maxx Shutting Off

    Thanks, Caesars.
    It's in Motorola's hands as of Thursday. I hope they get it resolved soon. We were told they would send it back within 5 business days. I'm eager to find out what was wrong with it.
    I'm guessing it'll be a dead battery....

    Sent from my Rooted Galaxy SIII using Tapatalk 2
  10. Junior Droid
    vance1980's Avatar
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    #30
    I don't know if I got extremely lucky or not but I have had my Maxx since it came out and have had no problems what so ever. The battery is starting to take a toll now. I mean it just doesn't do as well as it once did.....and maybe a few shutoffs here and there but really think its been a great phone. My wife thought I would
    be out there getting the new iphone 5 when it came out and I just can't let go of my Maxx. So, I would suggest maybe swapping it out for a new one or paying the eextra 150 to get the HD. It really is a great phone.
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