4g Problem

[clover408]

I bought my Droid Razr Maxx almost 3 weeks ago and when I bought it I had 4g then when I update to ICS the 4g stop working. When I turn data on at home it says 3g and when I test it on my sister Droid Razr its fine with 4g. Anyone have this problem, please answer me.

[clover408]

I mean I don't have 4g at all only 3g. I think there something wrong with my phone

[TisMyDroid]

Hi clover. Your problem could be due to it still being set on global, which is the default ICS setting. To set it to the 4g LTE setting, go to settings --->more... (under data usage) ---> mobile networks ---> network mode ---> select LTE/CDMA. That should make a difference. Let us know.

Sent from my DROID RAZR Maxx using Droid Forums

[clover408]

I did that and its still don't work

[TisMyDroid]

Ok, here is the next thing to try...

Install the app, Phone Info, from play store. In that app, just above where it says "turn off radio" it should say "LTE/CDMA/EvDO." Touch that and choose LTE only. See if that will force your phone to use 4g. Make sure your Wi-Fi is turned off (4g/3g data is pretty much ignored on Wi-Fi) and make sure you are in a 4g area.

Sent from my DROID RAZR Maxx using Droid Forums

[clover408]

Its still don't work all it did was turn the signal off

[TisMyDroid]

I can't think of anything else to try.The only other thing I can think to do is a factory data reset. Which is worth a last ditch effort before getting a replacement.

Sent from my DROID RAZR Maxx using Droid Forums

[clover408]

I tried that already still don't work. I guess I have to bring it to a verizon store

[clover408]

I called Verizon and they said Motorola get an update sometime this month to help fix the 4g problems

[dressagerider1]

Do you think it might be an outage in your area?

I have had zero problems with 4g. Great signal strength and no data drops or lags at all.