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Thread: Razr Maxx Drops WIFI after 30 min of NO activity

  1. Junior Droid
    DaK0620's Avatar
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    Razr Maxx
    #1

    Razr Maxx Drops WIFI after 30 min of NO activity

    Have had my Maxx for less than three days and have noticed this quirk about the phone. The house wifi drops after 30 min of activity. I have downloaded and activated the connectivities patch that has been suggested in another thread, issue still there. When I go to the Settings screen/wi-fi, the screen states that I am connected to the house wifi. On the phone screen the wifi indicator is no longer blue, it is white/gray.

    My wife as Razr as well, non-maxx or anything else and her wifi connection is solid and doesn't drop, EVER! So the problem isn't the house wireless, it is something in the phone.

    I have done the google thing, tried the recommended solutions, no luck on any of them.

    Looking to the collective for a solution before going into the store and demanding a replacement and stepping back to the regular razr.

    DaK
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  3. Master Droid
    cleave's Avatar
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    #2
    Quote Originally Posted by DaK0620
    Have had my Maxx for less than three days and have noticed this quirk about the phone. The house wifi drops after 30 min of activity. I have downloaded and activated the connectivities patch that has been suggested in another thread, issue still there. When I go to the Settings screen/wi-fi, the screen states that I am connected to the house wifi. On the phone screen the wifi indicator is no longer blue, it is white/gray.

    My wife as Razr as well, non-maxx or anything else and her wifi connection is solid and doesn't drop, EVER! So the problem isn't the house wireless, it is something in the phone.

    I have done the google thing, tried the recommended solutions, no luck on any of them.

    Looking to the collective for a solution before going into the store and demanding a replacement and stepping back to the regular razr.

    DaK
    Is it always exactly 30 minutes?
  4. Master Droid
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    #3
    I had the same problem, but after i updated to .215 the problem stopped. When you say that you "downloaded and activated the connectivity patch" are you referring to .215 update? Also, did you ever do an FDR (factory data reset)?
  5. Junior Droid
    DaK0620's Avatar
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    #4
    Interesting about the 30 minute auto off. Would be nice if that was documented and a way to turn it off.

    How do you do the .215 update and/or the factory data reset?

    Have seen the threads on the .215 update but did not read through them. Hopefully a software inept person can do the update.

    Thanks for the infor on the wifi auto off, now how to make it stop.
  6. Master Droid
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    #5
    First off, check to see if you have the .215 update. Go to Menu> System settings> About phone. Look at the number that is listed under "System version" and see if there is a .215 or .211 listed in the middle of the number. If it's .215, then you already have it, if it's .211 then you need to update. If so, then reply and i will post the instructions for you (it's not difficult).
    To do FDR, you need to go to Menu> System settings> Privacy and select "factory data reset" (you will not lose any photos and you can re-download your apps from google play). However, you may want to backup your contacts. Only do the FDR once you confirm you have the .215 update though.
  7. Master Droid
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    #6
    ...one other thing to check, is to make sure that your phone is not set to disconnect wifi once your phone goes to sleep. Do this by going to Menu> System settings> wifi> menu> advanced. Check to see that "keep wifi on during sleep" is set to "always." Also, did you ever reset your router? Sometimes this helps.
  8. Junior Droid
    DaK0620's Avatar
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    #7
    Quote Originally Posted by cleave View Post
    First off, check to see if you have the .215 update. Go to Menu> System settings> About phone. Look at the number that is listed under "System version" and see if there is a .215 or .211 listed in the middle of the number. If it's .215, then you already have it, if it's .211 then you need to update. If so, then reply and i will post the instructions for you (it's not difficult).
    To do FDR, you need to go to Menu> System settings> Privacy and select "factory data reset" (you will not lose any photos and you can re-download your apps from google play). However, you may want to backup your contacts. Only do the FDR once you confirm you have the .215 update though.
    Quote Originally Posted by cleave View Post
    ...one other thing to check, is to make sure that your phone is not set to disconnect wifi once your phone goes to sleep. Do this by going to Menu> System settings> wifi> menu> advanced. Check to see that "keep wifi on during sleep" is set to "always." Also, did you ever reset your router? Sometimes this helps.
    I have .211 and for the wifi settings I don't see and advanced button while in that menu, just an ON/OFF slider.
  9. Master Droid
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    #8
    You need to "tap" where it says "wi-fi", then tap your menu button at the bottom of the phone, then select "advanced."
  10. Master Droid
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    #9
    Follow these instructions for updating to .215

    Follow the "Course #1 instructions"

    My advice would be to view the instructions on a computer while having your phone next to you. It's not difficult at all, as long as you follow the instructions. If you need help, just post a message here.

    http://www.droidforums.net/forum/dro...classroom.html
    Last edited by cleave; 09-09-2012 at 08:41 AM.
  11. Junior Droid
    DaK0620's Avatar
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    #10
    Quote Originally Posted by cleave View Post
    You need to "tap" where it says "wi-fi", then tap your menu button at the bottom of the phone, then select "advanced."
    I get
    Notify me
    Open network
    Secure Network
    Peer to peer
    Keep wifi on during sleep (this is set to ALWAYS)
    MAC address
    IP address


    Am thinkin the keep wifi on set to always is good?
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