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Thread: At my wits end with VZW/Cell Phones etc (Maxx & Galaxy S3)

  1. Master Droid
    CaptainSS's Avatar
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    #1

    At my wits end with VZW/Cell Phones etc (Maxx & Galaxy S3)

    I don't know what to do at this point.
    Months ago I jumped from my beloved X2 (before the data plans issue) I grabbed a Maxx. That one got crappy battery life.
    Got a NEW Maxx and did NOT let them turn it on until it was charged and the Battery was AMAZING so was reception 3g/4g.
    Then ICS.
    Reception went in the crapper. Could barely make calls from my house and internet was non-existent.
    Late last week the Maxx started acting like it wanted to light me on fire. A pants heater in the winter would have been welcome maybe but having to use speaker phone to keep from burning my face was unacceptable.
    My Great Store Manager (great guy) said "What can I do? How about a New Galaxy S3? What do I know, So I took it.
    Pretty phone. Great screen.
    No, the battery is no where near the Maxx but if I can get through a day - I'm fine with that BUT.....
    I can't get through the day AND worse..... this thing has not grabbed a 4G signal since I got it and barely gets 3G.
    I know Maxx is the King of Batteries AND Motorola is the King of Radios BUT when these phones keep going nuts and then can not even perform basic functions!!!!
    What the hell is going on? Why is this being tolerated?
    Hidden inside the rant was a real question, IS there a phone that will just simply - WORK?

    Not asking for perfect just basic dependable functionality. I need a battery and I need a signal.
    Is that too much to ask from my phone or my cellular carrier? These devices are not inexpensive and the service is not inexpensive.

    Why is the performance NOT being delivered? Could it be because the audience is captive, who has a choice NOT to have a cell phone these days - a CaveMan that's who everybody else has to have one and we don't ALL live in center city.

    Really really tired of this.
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  3. Senior Droid
    Pjohn91's Avatar
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    #2
    With ICS my Bionic is practicably flawless. No "upgrading" for me, Asurion just replaced it for me due to a broken screen and the new one oc'ed to 1.2 ghz. All good
    If ignorance is bliss, why aren't there more happy people out there..........?
  4. Droid Ninja
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    #3
    The most stable phones in my opinion at this point are still the 3G line of phones. If you liked your DX2, I would just go back to that until you find the phone that's best for you.
  5. Master Droid
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    #4
    Quote Originally Posted by patmw123 View Post
    The most stable phones in my opinion at this point are still the 3G line of phones. If you liked your DX2, I would just go back to that until you find the phone that's best for you.
    Quite possibly my only option at this point. I find it frustrating that I can not get a simple straight answer out of people these days (I do not mean here) I mean in the corporate world.
    IF Verizon (or anyone) would just say " Mr. X, based on what your needs are and the problems you have experienced we believe this is the best solution and here's why" I could accept that.
    But to just keep throwing phones at the wall hoping one will stick is a pretty F'd up way to deal with a problem.
    Just my $.02
  6. Rescue Squad
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    #5
    CaptainSS, chances are your Maxx needed an fdr after the ICS update. That fixed most everyone's problems to give them great performance. I do not know much about the SG3 but if it has global capabilities, which I am sure it does, check the network mode to make sure it is set to LTE/CDMA mode.

    Probably the best recent phones (that you are still able to get) for reception (phone and data) are the rezound and Maxx... there may be others but those are the two I hear the most positive reports on reception. Of course you know Maxx has the best battery but the rezound and others you have the option to get an extended battery.

    Sent from my DROID RAZR Maxx using Droid Forums
  7. Master Droid
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    #6
    I want to say that I am keeping this in perspective, I realize nobody is getting shot at and the world is not ending - it's a phone.
    Just happens to be the most critical piece of "equipment" that effects my day-to-day life. I am a business man, home has no land line anymore and the phone runs everthing from commo to internet.
    That said.
    I was fine everything was great until the "Update". Did I or anyone else have an option to leave well enough alone? No.
    IF I had initiated all this, I would go sit in the corner and put on a pointy hat and write I was a Bad Boy 500 times.

    Did many FDR's - nothing worked. I knew something was up when I called Tech Support, got "elevated" and they offered to replace the phone or give me a different one. There are obviously known issues. I do appreciate the effort being made to try and solve _ I just wish one of them would work.
  8. Droid
    turnpike's Avatar
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    #7
    my maxx tends to heat up when the wifi is on...and i've noticed that is does get turned on easier now when i drop it into my pocket for whatever reason...perhaps somethign is getting turned on. in perspective i'd take you "new" phone back and stick with the maxx..just have them replace it with another one and see if the issues track to the new phone.
  9. Rescue Squad
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    #8
    Quote Originally Posted by CaptainSS View Post
    I want to say that I am keeping this in perspective, I realize nobody is getting shot at and the world is not ending - it's a phone.
    Just happens to be the most critical piece of "equipment" that effects my day-to-day life. I am a business man, home has no land line anymore and the phone runs
    You don't have to make that justification, this is a 600 piece of equipment that you paid for and pay for monthly it should run how you want it.

    Which is a shame because my Maxx is the greatest thing I have ever owned, I kills me when others are having problems with theirs. They are releasing an update later this month, be it just the .215 leak we already have that runs great or something even better time will tell.

    So not sure since you have the S3 already if they are going to let you go back to the Maxx, I would assume no. I know the S3 had a software release that others said fixed some of their problems, do you know if you are on the latest OS with that phone?
  10. Master Droid
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    #9
    Thank you Sydman - I just felt I needed to frame the scope of my frustration. This S3 box did say "Updated" so the phone did come with whatever update they needed to do to "fix some bugs" in the words of the rep.
    I am confused/frustrated right now and appreciate the help and assistance afforded by the Members of this forum.
    I was hesitant when the store manager posed the solution and was possibly not thinking quite clearly at that very moment.
    He is a great guy that genuinely wants to help but is possibly not as tech savvy as would be necessary in order to be really helpful.
  11. Super Moderator
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    #10
    Haven't seen ya in a while captainSS sounds like you're having no fun over there... :banghead:

    Hopefully you'll get something figured out.. but I'm with Sydman here... no need to justify in these situations
    FEEL THE POWER OF DROID!!!
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