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Thread: Family Plan for No Family?

  1. Droid
    Irontyke's Avatar
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    #1

    Family Plan for No Family?

    I am so furious with big red. I had a family plan 1100 minutes talk text data, unlimited, $110, and when I went up to a Maxx from the X, they bumped my son off the plan. I bought him a Maxx full retail as a gift for good grades, his Commando was falling apart, now they expect me to pay $160/month! Some family plan. This is nowhere what we signed for. I just found out. Did they do this to anyone else? How can I get it fixed? They lied to me.
  2. Rescue Squad
    TisMyDroid's Avatar
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    #2
    Call verizon to find out what happened. Changing from the commando to the Maxx would require you to have an additional $30 data plan which would bring your monthly bill up to $140 but the rest of the plan should have remained the same.

    Sent from my DROID RAZR Maxx using Droid Forums
  3. Droid
    Irontyke's Avatar
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    #3
    Thank you, will do that when the phone lines open. I guess they closed at 11 pm. I'm wondering if I should just downgrade to a minimum plan instead of a "family" plan if they don't cover my family anymore. He had data and texting before, which is why I got the plan years ago, although the Commando was pretty limited in what it can do. We love the Maxxes though.
  4. Rescue Squad
    TisMyDroid's Avatar
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    #4
    The way it works is that you have a shared voice plan which would be $70 for 700 min or $90 for 1400 min and then $10 for your son's phone on the family plan, then the text messaging plan of $30 for unlimited family text or 1000 text plan at $10 for each phone and then $30 data plan for each phone that has a data plan. Nothing should have changed except the razr requires adding the $30 data plan.

    Sent from my DROID RAZR Maxx using Droid Forums
  5. Junior Droid
    noz177's Avatar
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    Droid X to Droid razr maxx
    #5
    Don't forget did you also add the protection insurance ( I hope) that another 7 or 8 bucks add on .

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