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Thread: Should I return my Maxx if it is having auto-rotate problems?

  1. Droid
    thebeeobee's Avatar
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    #1

    Should I return my Maxx if it is having auto-rotate problems?

    I've found several threads on here from Razr and Razr Maxx owners having this issue, as well as a thread on Moto's site: https://forums.motorola.com/posts/a33e42d2d7

    Holding down power and volume restored my auto-rotate, but later in the day, it wasn't working again.

    Also, I see on Moto's site that there is a stuck compass issue, as well: https://forums.motorola.com/posts/a33e42d2d7 and in this thread, someone takes a magnet to the compass to fix it: https://forums.motorola.com/posts/5a193db8c2

    I'm not very familiar with this hardware, so I'm wondering, are these isolated issues or related? (it doesn't seem like a connection has been made anywhere, if they are related).

    Does the "compass" control the switch from landscape to vertical or is that a different sensor?

    In some droidforums threads, there were users that bought up to 3 razrs and the problem kept occurring.

    So, I'd like to get some feedback from ya'll.

    "Nope, mine works fine" isn't really a helpful response... I'd like to know more about what sensors detect the autorotate and see if this is hardware or software related and also if I get another Maxx, will I be encountering this again.

    Thanks!
  2. Super Moderator
    94lt1's Avatar
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    #2
    Download androsensor from the play store. It shows readings from all of the sensors.

    Though you said its not what your looking for, none of my maxx's has this issue

    Androsensor will show you real time readings from your device, so you will see if its a sensor issue

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
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  3. Droid
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    #3
    Quote Originally Posted by 94lt1 View Post
    Download androsensor from the play store. It shows readings from all of the sensors.

    Though you said its not what your looking for, none of my maxx's has this issue

    Androsensor will show you real time readings from your device, so you will see if its a sensor issue

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
    FANTASTIC! Thank you. As of now, everything seems to be working and registering correct values. I will check the app again if the auto-rotate "bug" reappears. I feel like this is going to answer a lot of questions.
  4. Super Moderator
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    #4
    Quote Originally Posted by thebeeobee View Post
    FANTASTIC! Thank you. As of now, everything seems to be working and registering correct values. I will check the app again if the auto-rotate "bug" reappears. I feel like this is going to answer a lot of questions.
    I hope it does. It did for me. Glad I could help

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
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  5. Senior Droid
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    #5
    My Maxx started having this issue about a month ago. I come from the DROID 1 and it too had the same intermittent
    issues, so I just figured it was just my moto screwing with me. I usually just power it off/ on and the problem goes away for a bit.
    I thought about taking it back to Verizon for another Maxx, but I didn't want to deal with someone else's problems, since they won't give a new replacement. Is there a true fix for this? Does make me wonder what else is wrong with the phone that I'm not yet aware of.
  6. Super Moderator
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    #6
    Neither of my devices did this except once. And I fixed it the way I listed above.

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
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  7. Droid Newbie
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    #7
    Seems to wrk here too. Thanks
  8. Droid
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    #8
    Ok, right now my auto rotate isn't working again. I checked the "Androsensor" app and all of the sensors seem to be registering new values when I move the phone, so I have to believe this is a software issue (especially when resetting seems to fix it for everyone).

    I also checked to make sure Auto Rotate was still checked in the settings, it was.

    I wonder if ICS will fix this bug.

    EDIT: if anyone else has any other troubleshooting advice, please feel free to share. I'm going to NOT reset so i can test anything you guys can throw at me.
    Last edited by thebeeobee; 06-06-2012 at 01:36 PM.
  9. Super Moderator
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    #9
    I hope ics will fix this. no guarantee though.

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
    FEEL THE POWER OF DROID!!!
  10. Droid
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    #10
    Have you tried clearing the cache and restarting your phone? It works for me.

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