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Thread: Maxx cut off and would not come back on...

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    TripleX's Avatar
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    #1

    Maxx cut off and would not come back on...

    Someone explain this one...

    I'm using twitter on my phone and I get a phone call, I answer it (battery at 60%). I talk for 40 minutes, caller disconnects. I pull the phone away from my ear and the screen won't come back on. So I have my girlfriend call and nothing... I let it sit for five minutes, still nothing. Plug it in to the charger, again no response. Press and hold the Power On button, no response... So a good 20 minutes later I press and hold all the power and volume buttons on the side and the phone comes back on. Battery now at 50%... Can anyone tell me what caused this ?

    Thanks
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    #2
    What you have here was a proximity sensor malfunction.. or so it sounds to me. Download androsensor from the play store. Run the app. When you first start it, in the proximity sensor area it should say waiting for event. The proximity sensor is on the left side of the earpiece with the light sensor. Pass your finger about an inch away from the sensor, see if it registers.


    If it hangs up again, you may try using the power button.to wake it up. If that doesn't work, hold down the power button and the volume down button at the same time. Keep them held down until you feel the phone vibrate. Then release them. The phone will power back on.

    Hope this helps.

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    #3
    The sensor reading goes from 39.4 in to 1.2 in after putting my finger in front of it.
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    #4
    That's working correctly... this happens to my device sometimes too, but never that long. If it doesn't wake the screen when you pull it away.from your face, use the power button to wake the screen.. if this continues, I suggest a factory data reset

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    #5
    Weird..., guess if it happens again I'll make them give me a new one
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    #6
    I wouldn't but that's me. A factory data reset will probably correct the issue. I'd rather keep what I have, than inherit another persons problem.. but that's me.. hope this helps?

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
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    #7
    Definitely helps I do recall a few times after phone calls that the display was delayed at coming back on when pulling it away from my ear..

    May just be a software issue.. If I do a factory data reset do I have to reinstall all my apps ?
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    #8
    Yes, but in the privacy area in settings, if you have the restore and backup. Boxes selected(top of the screen) it will be a breeze. You device will be backed up to your gmail account. So when you sign back in, your device will pull the settings back down. And the play store will usually push your downloaded apps right back to you.

    DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!
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    #9
    Thanks a bunch ! If it happens again I will do the reset.
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    No problem

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