RAXR MAXX- cannot answer calls directly- help!
Is there anything that can be done to address the problem of not being able to answer incoming calls on the actual phone? I've noticed for some time that it is nearly impossible to answer incoming calls - pressing the answer feature (green phone icon) just doesn't work - I usually have to scramble around for the blouetooth or call people back. This is not an issue of clean screen/hands {always oil-free and clean} - it is as if the feature blocks one out. Of course I can answer with a bluetooth but, I don't always wear one, nor is it convenient to, and frankly after awhile it hurts my ear, and more important one should not have to go without such a simple feature as answering a phone call - especially on such a sophisticated phone. I'm looking for a practical solution to resolve this problem and that I can apply should it ocurr again. Is replacement the only answer? If so, has anyone replaced a phone as a result of this and did it occur again on the replacement phone?
RAZR MAXX problem answering incoming calls - reply
Thnak you for your prompt response! Do you mean a reset using the power/voulme buttons or going into the apps and resetting to factory settings? Won't doing that erase alot of data, etc.? It sounds like based on what you said you've had to do this more than once.
resolving rzxr maxx not allowing incoming call answer
Thnak you for your prompt response and clarification of what steps to take to address the issue.
Trying solution for Unable to answer incoming calls
Thanks again for clarfying and answering my questions. Will try that now. It is important for people to have answers and solutions that they can apply as needed as well as to eliminate guessing. A previous user said something about m/b it is the avaialbilty of 4G, etc. this does not seem to be the issue - it occurs at optimum set up, 4G, 3G, late night, mid day, in city, in highly accessible buildings, at home (suburbia), driving, fresh charge, sleeping phone, VIP caller, clean screen/hands, rubber phone cover (body) no magnets around, thin clean screen cover that is so senstive it responds and starts other functions apps immediately, etc. By virtue that all other apps work perfectly it leads me to believe that such a basic function is a design issue that occurs in part when other apps are running, etc. The fact that a bluetooth works every time is indicative of something else going on.
factory resett to answer incoming calls
Am trying now don't see Select all or HOME as options - am I missing something?
