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Thread: Sound is not working?

  1. Master Droid
    weatherlover1's Avatar
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    #1

    Sound is not working?

    I have had my Maxx for almost two weeks and its been working great. But today it seems my sound has stopped working. I know they where working this morning. I was out and about and had it silenced for a while but when I turned it back on no ringtone no notifications no media nothing. I can hear to make calls and if I plug a head jack in there is sound but none otherwise? Any one have any idea?? Yes I restarted it and did the hold power and volume button down. I also checked all my sound settings. I really don't want to have to take it back. Also I have not dropped it or anything.
    Loving the RAZR MAXX

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  3. Master Droid
    cece5702's Avatar
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    #2
    Wow!!! I have no idea what that could be. Are you able to dial out and make calls? Since you've restarted it and its still not working, maybe call tech support at Verizon and see if they can toubleshoot.
    Quote Originally Posted by weatherlover1 View Post
    I have had my Maxx for almost two weeks and its been working great. But today it seems my sound has stopped working. I know they where working this morning. I was out and about and had it silenced for a while but when I turned it back on no ringtone no notifications no media nothing. I can hear to make calls and if I plug a head jack in there is sound but none otherwise? Any one have any idea?? Yes I restarted it and did the hold power and volume button down. I also checked all my sound settings. I really don't want to have to take it back. Also I have not dropped it or anything.
  4. Master Droid
    weatherlover1's Avatar
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    #3
    Yes I can make calls. I am pretty sure I know what they are going to tell me... Factory reset.. Sigh
    Loving the RAZR MAXX

    Past phones
    Droid X Rooted and Romed
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  5. Master Droid
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    #4
    Can you watch videos with sound or no? You sure no settings are checked that shouldnt be? I totally understand about the factory reset. I hate that!!!!
    Quote Originally Posted by weatherlover1 View Post
    Yes I can make calls. I am pretty sure I know what they are going to tell me... Factory reset.. Sigh
  6. Master Droid
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    #5
    Nope no sounds at all. It's like its on silent mode but I have double and triple checked. I can't believe my luck..
    Loving the RAZR MAXX

    Past phones
    Droid X Rooted and Romed
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  7. Master Droid
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    #6
    On the front of your phone where you swipe to unlock it, check those two buttons. One says silence on and the other says silence off. Make sure silence on is selected.
    Quote Originally Posted by weatherlover1 View Post
    Nope no sounds at all. It's like its on silent mode but I have double and triple checked. I can't believe my luck..
  8. Master Droid
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    #7
    Yes the sound is on by all accounts but there is no sound.
    Loving the RAZR MAXX

    Past phones
    Droid X Rooted and Romed
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  9. Master Droid
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    #8
    Hmmm...I dont know what it could be than. I'm hope you can get it resolved without doing a factory reset.
    Quote Originally Posted by weatherlover1 View Post
    Yes the sound is on by all accounts but there is no sound.
  10. Master Droid
    weatherlover1's Avatar
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    #9
    Thanks.
    Loving the RAZR MAXX

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    Droid X Rooted and Romed
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  11. Droid Ninja
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    #10
    Have you checked Menu, Settings, Sound and made sure Silent mode isn't checked and your volume is turned up?

    Don't mean to insult you but maybe something changed it.
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