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Thread: Maxx screen issues

  1. MuscleDroids's Avatar
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    #1

    Maxx screen issues

    Just did a phone exchange for my 14 days from RAZR to RAZR maxx and was told by rep that I would be getting a new phone. Normally it wouldn't matter but this phone has some sort of screen damage that shows spots when the screen in dark. Almost like water damage but I've had the phone for two days and haven't let it near water. Are u supposed to get a new phone on a 14 day exchange??

    Sent from my DROID RAZR using DroidForums
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  3. Master Droid
    cece5702's Avatar
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    #2
    If you are within your 14 day return policy and you return your phone, I think they are suppose to give you a new one, not used or damaged. Verizon.....Smh....!!!!
    Quote Originally Posted by MuscleDroids View Post
    Just did a phone exchange for my 14 days from RAZR to RAZR maxx and was told by rep that I would be getting a new phone. Normally it wouldn't matter but this phone has some sort of screen damage that shows spots when the screen in dark. Almost like water damage but I've had the phone for two days and haven't let it near water. Are u supposed to get a new phone on a 14 day exchange??

    Sent from my DROID RAZR using DroidForums
  4. forumjunkie44's Avatar
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    #3
    They all look like that. It's nothing to worry about.

    Sent from my DROID RAZR using DroidForums
  5. Master Droid
    cece5702's Avatar
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    #4
    My phone does not show spots in the dark that appear to look like water damage. My baby is spotless.....well with a few fingerprints that is.
  6. MuscleDroids's Avatar
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    #5
    Damn well ill be giving them a call today. Because its some spots here and there then a line on the right side running along the edge of my screen

    Sent from my DROID RAZR using DroidForums
  7. Master Droid
    cece5702's Avatar
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    #6
    Really? Mine does not have spots at all.
    Quote Originally Posted by MuscleDroids View Post
    Damn well ill be giving them a call today. Because its some spots here and there then a line on the right side running along the edge of my screen

    Sent from my DROID RAZR using DroidForums
  8. Droid
    MrGibbins's Avatar
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    #7
    An easy way to see if you have the spot is to switch to the front facing camera with the lights off and the room dark. I discovered the spots the other night this way. Found no other way to get the spots to show up.

    Sent from my DROID RAZR using Tapatalk
  9. MuscleDroids's Avatar
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    #8
    Welp I spoke to Verizon this is a new phone and they know about this its "a known issue that occurs during manufacturing because of the glue" so they said I could get a replacement but ill wait because of back order and the phone is great otherwise. Unless in in a dark room

    Sent from my DROID RAZR using DroidForums
  10. Droid Newbie
    etcmjoe709's Avatar
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    #9
    I tried the front cam in a dark room thing just now. No spots at all. If you have spots the screen may be defective.
  11. Droid
    MrGibbins's Avatar
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    #10
    Quote Originally Posted by etcmjoe709 View Post
    I tried the front cam in a dark room thing just now. No spots at all. If you have spots the screen may be defective.
    I never see them under normal use so I'm fine with it. I don't want to have to wait over another week for another phone since the local Verizon stores are sold out and there is no guarantee that the replacement would be spot free. I only found the spots by accident.

    Sent from my DROID RAZR using Tapatalk
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