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Thread: otterbox defender

  1. Droid Ninja
    JohnnytheK's Avatar
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    #41
    Quote Originally Posted by ultra09hd View Post
    Im only showing how the 'stand' should be...turn the holster how you want!
    Oh, sorry, never mind

    Sent from my DROID X2 using Tapatalk
  2. Senior Droid
    ultra09hd's Avatar
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    #42
    Move clip down a notch?
  3. Droid Ninja
    JohnnytheK's Avatar
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    #43
    Quote Originally Posted by ultra09hd View Post
    Move clip down a notch?
    Yeah, rotate it down one notch. when the phone is horizontal it stands a bit more upright.
    Check out the pic you'll see the clip is not parallel to the case.

    Last edited by JohnnytheK; 03-12-2012 at 06:37 AM.
  4. Senior Droid
    ultra09hd's Avatar
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    #44
    Oh...yeah
  5. Junior Droid
    kbrake's Avatar
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    #45
    I just got one and it don't fit my phone. The box says it is right but it don't fit. I can't snap it together with the phone in it.
  6. Droid
    steeveegee's Avatar
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    #46
    Quote Originally Posted by kbrake View Post
    I just got one and it don't fit my phone. The box says it is right but it don't fit. I can't snap it together with the phone in it.
    mine was a bit tight when i got it as well i think it was because of the foam inside
    anyway after using it a while its fine
    try and squeeze it in there if not return it to the store you bought it from
    or contact otterbox they have excellent customer service
    I'm sure they would ship you a replacement if the store wont give you one
    i had an issue with the clip on the holster for my droid x snapping
    all i had to do was email them a picture of the broken clip and they shipped me a new one within a week or so

    http://www.otterbox.com/support/support,default,pg.html
  7. Super Moderator
    94lt1's Avatar
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    #47
    Otter box is awesome, I just had to call them today, I ordered a new defender for the new maxx that's on the way, and I asked about cracking on the latch pieces of my current defender, from taking it off and putting it back on, they didn't ask any questions, nor did I say anything further, they're sending me out a replacement for the current case too.

    I'm floored, I didn't have to provide proof or anything.

    Thank you Otterbox, for standing by your products!!!!! I have defenders on all of my phones, and will continue to put them on future phones!!

    sent from my DROID RAZR MAXX
    FEEL THE POWER OF DROID!!!
  8. Developer Relations
    JSM9872's Avatar
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    #48
    Otterbox has always had top notch customer service. It's one of the reasons I don't hesitate to buy their cases.
  9. Super Moderator
    94lt1's Avatar
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    #49
    Quote Originally Posted by JSM9872 View Post
    Otterbox has always had top notch customer service. It's one of the reasons I don't hesitate to buy their cases.
    This is the first time I've ever had ANY sort of issue with an otterbox defender. And I have them on my DX, DX 2, Bionic, and RAZR MAXX, and another on the way for my new MAXX.

    That's how well they hold up!!! You're dead on JSM!!!

    sent from my DROID RAZR MAXX
    FEEL THE POWER OF DROID!!!
  10. Developer Relations
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    #50
    Lol, yes the other reason would be the quality which I did not mention. Anyway, the only one I ever had trouble with was for the D1 but that had to do with the fact it was a slider and the shape of it was inconsistent from device to device from what I understand.
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