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Thread: Can't clear cache after I installed the latest update

  1. Junior Droid
    henryzajac's Avatar
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    #1

    Can't clear cache after I installed the latest update

    I installed the latest update on 11/9/13. Now I'm not able to perform the steps to clear the cache. Is anyone else having this same issue?
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  3. Super Moderator
    bkdodger's Avatar
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    #2
    Bumping this thread...Can you also elaborate a bit more for us...
    "Nothing great was ever achieved without enthusiasm"
    Forum Rules Here!!


  4. Junior Droid
    henryzajac's Avatar
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    #3
    Clearing the cache by following the steps in the attached link.
    http://support.verizonwireless.com/s...ase.html/66428
    After the update, I don't receive the reboot options for #3. Now I get a screen that says the device is locked and I get caught in an endless reboot loop. I used this process every week before the update so I'm positive that I'm doing exactly what I was doing prior to the update but now it doesn't work.
    Any ideas or help you can provide would be greatly appreciated.
    Thank you
    Henry Zajac
    henry@zajac.name
  5. Droid
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    #4
    Something else is up with your phone. I have the update and just checked mine. I was able to clear cache as well as access everything else.
  6. Droid
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    #5
    Quote Originally Posted by Yeti35 View Post
    Something else is up with your phone. I have the update and just checked mine. I was able to clear cache as well as access everything else.
    Same here - no issues clearing cache after the update. I haven't rooted though, if that's relevant.
  7. Junior Droid
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    #6
    Thanks to everyone for your responses. I performed a hard reboot (Power button +Right Volume button) After this hard reboot, I'm able to clear the cache just like before the latest update was installed. Again, thank you very much. I appreciate your help.
  8. Junior Droid
    Remmy700P's Avatar
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    #7
    What is the purpose of clearing this cache? Are there operational/speed benefits?
  9. Junior Droid
    henryzajac's Avatar
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    #8
    Yes, the response time improves tremendously.
  10. Junior Droid
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    #9
    Is it something that owners s/b doing on a periodic basis, or is it a problem solving step?
  11. Junior Droid
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    #10
    I do it once a week. It doesn't hurt anything and it just seems to keep my phone running smoother.
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