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Thread: New DROID RAZR HD MAXX - Audio skips/stutters all the time?

  1. Junior Droid
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    #1

    New DROID RAZR HD MAXX - Audio skips/stutters all the time?

    I recently purchased a new RAZR HD MAXX (off contract) which has Android 4.1.2. Everything is great - except audio from Google Music (or a podcast app) frequently skips/stutters.

    Typically its when playback starts for about the first minute, but frequently has small skips through out the duration of playback. Doesn't seem to matter if I am playing the audio to a bluetooth device or using the stereo line-out.

    Has anyone had this problem? Any tips to resolve it?

    Would hate to have to go through the return/exchange process with VZW

    Thanks in advance.
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  3. Master Droid
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    #2
    The same thing happens on my phone. Don't know what causes the problem. Try asking over at the Motorola support forums.
  4. Droid
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    #3
    I use Google Play music all the time with no issues what so ever. I only play music that I have downloaded to my phone...no streaming. I use the iSyncr app to download my iTunes music stored on my MacBook Pro. If I stream music or podcasts I use the TuneIn Radio app.
  5. Junior Droid
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    #4
    Thanks. I have also posted to the motorola forums, but they seem like a ghost town.

    https://forums.motorola.com/posts/9444e026c7

    I guess the only thing I can do (short of having verizon replace it under warranty) is try a factory reset.
  6. 3L1
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    #5
    That skipping crap was pissing me off so when it happened I'd look at the running services and it always seemed like all the Amazon apps were auto-starting themselves and causing the interference. Anyway, I uninstalled and/or disabled every dumb-ass Amazon app (plus finally dumped score mobile which would never shut off either and uses that sticky-broadcast bull****)...and the problem went away. I used to buy music and electronics all the time with the Amazon apps...but my phone works so much better now, I don't even miss stupid Amazon (or score mobile). Good luck.

    Sent from my RAZR Maxx HD using Tapatalk II
    FoxKat likes this.
  7. Knightrider03m's Avatar
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    #6
    My non maxx HD does the same thing. Its so bad that I just ended up using the USB ports in my cars again.
    Currently in use phones;Samsung Galaxy S4, Samsung Intensity II
    Currently in use tablets; Samsung Galaxy Tan 2 10.0
  8. Droid Ninja
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    #7
    Bluetooth audio stutter is a known problem in some devices/versions of Android. See http://code.google.com/p/android/issues/detail?id=39632

    It is for that reason my Nexus 7 is still on Android 4.1.x and not upgraded to 4.2.x
    Last edited by Natey2; 05-18-2013 at 07:41 AM.
  9. Master Droid
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    #8
    Oh gawd it's so annoying. Happens to me at random times.
  10. Junior Droid
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    #9
    Quote Originally Posted by Natey2 View Post
    Bluetooth audio stutter is a known problem in some devices/versions of Android. See Issue 39632 - android - Bluetooth sound quality suffer after upgrade to 4.2 with Galaxy Nexus - Android Open Source Project - Issue Tracker - Google Project Hosting

    It is for that reason my Nexus 7 is still on Android 4.1.x and not upgraded to 4.2.x
    I have the Razr HD. I have the same problem with the sound "skipping/dropping out" It doesnt matter if Im streaming music on Sirius or the Play App. It doesnt matter if I am using wired headphones or using a blue tooth connection. The problem is present in all situations. I have had the phone replaced 2 times and all 3 of them have had this issue
  11. Senior Droid
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    #10
    Quote Originally Posted by npike View Post
    I recently purchased a new RAZR HD MAXX (off contract) which has Android 4.1.2. Everything is great - except audio from Google Music (or a podcast app) frequently skips/stutters.

    Typically its when playback starts for about the first minute, but frequently has small skips through out the duration of playback. Doesn't seem to matter if I am playing the audio to a bluetooth device or using the stereo line-out.

    Has anyone had this problem? Any tips to resolve it?

    Would hate to have to go through the return/exchange process with VZW

    Thanks in advance.
    Are you certain it is skipping? I ask because I had a similar problem which I thought was skipping but upon further analysis I figured out it was really the volume being rapidly muted and then restored. In other words the song plays at normal speed but the volume drops to zero for perhaps 1/4 second or less.

    Anyway, I tried a bunch of stuff with no success until I did a simulated battery pull and now it's worked fine ever since.

    I just noticed this thread is somewhat old, oh well, maybe my response will help someone.
    I don't care what it is, when it has an LCD screen, it makes it better.
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