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Thread: help update problem

  1. Junior Droid
    gargamel's Avatar
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    #1

    help update problem

    I have a problem cant update my motorola razr m, i download the update 300mb and when i start installing after 1 min there is a android who looks very dead whit a red triangle i tried 3-4 times but the same problem ? What is going on did any one find out a solution ?

    Im sorry for my english its not the best ..
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  3. Junior Droid
    gargamel's Avatar
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    Should i restore my razr i before updating maybe ?
  4. Master Droid
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    #3
    A restore might help but if you really don't want to do that I would:

    -Make sure the phone is fully charged of course.

    -Check for a strong stable connection (4g or wifi) before beginning the download.

    -Not do anything with the phone during the download.

    My reasoning is that it seems the update was corrupted/did not install correctly.
    If we all agree on it, it must be true.[citation needed​]
  5. Junior Droid
    gargamel's Avatar
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    Ok thnx zomnomnombie i will charge my phone 100% and try again and if it dont work i try with the second solution (restore), i tell you later if the update was succesfull ! Thank u for ur help ..
  6. Junior Droid
    gargamel's Avatar
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    It dont work i cant find the problem when i start my phone there is a triangle it means "warning bootloader unlocked" could this be the problem maybe ?
  7. Master Droid
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    #6
    Quote Originally Posted by gargamel View Post
    It dont work i cant find the problem when i start my phone there is a triangle it means "warning bootloader unlocked" could this be the problem maybe ?
    That is definitely your problem.

    -You can't receive updates with an unlocked bootloader.

    -I don't know if that's reversible because that's beyond my knowledge. Maybe someone else can help with that.

    -If someone has uploaded the update you might be able to flash the update yourself.
    If we all agree on it, it must be true.[citation needed​]
  8. Developer Relations
    GoCliffGo05's Avatar
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    GoCliffGo
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    DE Moto X, RAZR HD Dev, N7, X2
    Premium Member
    #7

    Re: help update problem

    Are you rooted? Have you disabled or frozen anything?

    Sent from my CM10.1 RAZR HD



    "She leans into me and I keep my arms around her. I don't fool myself that I hold her together -- She does that on her own -- But holding her keeps me from flying apart."
  9. Junior Droid
    gargamel's Avatar
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    OK, no i tried to root my phone unlocked the bootloader the root wasnt succesfull but the bootloader is unlocked.. can i change this ?
  10. Developer Relations
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    #9

    Re: help update problem

    That shouldn't be the problem but yea you can lock it again. When you unlocked you had to use a fastboot command right? Something like "fastboot OEM unlock ####"? Well if I remember correctly it should be the same thing except lock instead of unlock.

    Sent from my CM10.1 RAZR HD



    "She leans into me and I keep my arms around her. I don't fool myself that I hold her together -- She does that on her own -- But holding her keeps me from flying apart."
  11. Junior Droid
    gargamel's Avatar
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    i dont know i try to lock the bootloader now, very complicated the razr ...
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