I hope someone can help me. I showed my friend at work my rooted Droid 4, and now he wants his Droid Razr rooted. I figured that wouldn't be a problem given the fact that there are so many tools out there to make this happen...fast forward three hours later, and his phone still isn't rooted. :P
I don't know what's wrong. I've tried using Matt Groff's program (Droid Razr Utility), and made sure I was using the correct version. My friend has ICS 4.0.4 on his phone, so I'm using version 1.8. The program opens, and detects the phone, and gets as far as "daemon started successfully" and then just hangs. It doesn't go any further. I've found a number of similar programs for rooting the phone, and they all do the same. I've checked all of the settings. The phone is in USB Debugging mode, and connected as a Media device (MTF). I also tried turning on Unknown Sources, and Allow Mock Location, and same thing.
I tried disconnecting and reconnecting the USB cord while the program was hanging. I tried rebooting the phone both during hang, and in between rooting attempts. Same problem. I tried two different USB cords, and four different computers, three of which had Windows 7, and one had XP. I tried uninstalling and reinstalling the drivers on the computer, and it makes no difference. I even went as far as trying different driver versions. I tried getting the driver right from Motorola, and I also tried the drivers that came with some of the root programs...nothing seems to work.
I think I've tried almost every suggestion I've found for this sort of problem, and we're both on the verge of giving up, thinking it's just a stubborn phone. Anyone have any ideas? We're desparate. Thanks so much in advance.