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Thread: Droid Incredible stuck at startup and looping

  1. Junior Droid
    slappy2040's Avatar
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    HTC Droid Incredible
    #1

    Unhappy Droid Incredible stuck at startup and looping

    Hi. My incredible was updated to 2.2 last Friday. I have had all kinds of minor issues since then. But, this morning, after draining the battery, the phone will not turn back on completely. After pushing POWER, the HTC screen comes up, then the "Droid" sound, then the "red Eye", then back to the white "HTC" screen....and all over again...and again...and again. Is there any way that I could get the phone back to pass this "looping" action and get to the home screen? I tried holding "volume down" while turning on Power, but not sure where to go from there. After hitting recovery, it just goes to a screen with a red triangle and red exclamation point and hangs. Is there a way to go into SAFE MODE, if there is one? Reason being, I have files on the phone that I need to get at (photos and vids) that were not on saved to SD prior to all this. I talked to Verizon and they are already sending a new Incredible. But, they would not help with anything else. Any help would definitely be appreciated.
  2. Junior Droid
    moracca's Avatar
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    #2
    I have the same problem
  3. Premium Member
    doug piston's Avatar
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    TundaBolt
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    #3
    Try a factory reset.
  4. Junior Droid
    moracca's Avatar
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    #4
    yeah, I actually just did that this morning... I was trying to find a solution that didn't include wiping out all my applications and app data, but I guess its better to have a factory default device than one that wont even turn on
  5. Super Moderator
    enlightened's Avatar
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    enlightenedlg
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    Droid Incredible
    Premium Member
    #5
    Your apps that were purchased/ downloaded through Market will still be there when you get back up and running. Just make sure your photos and such aren't saved to internal memory (if they're on your SD card you'll be fine).
    Visit DF's sister site, http://www.incredibleforum.com, for even more great Incredible tips!
    Useful links:
    * How to Root Your Incredible * How to Unroot Your Incredible * Flashing ROMs Tutorial
  6. Junior Droid
    moracca's Avatar
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    #6
    I was under the impression they were backed up to the google cloud as well -- sadly after doing the factory reset and logging into my google account, it truly was a factory reset and no applications synced back to my device.
  7. Super Moderator
    enlightened's Avatar
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    enlightenedlg
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    Premium Member
    #7
    Did you go into Market, hit the menu button and select Downloads? All paid apps should definitely be there; some free ones might require re-downloading them.

    Is your phone at least functional now? That's the most important thing.
    Visit DF's sister site, http://www.incredibleforum.com, for even more great Incredible tips!
    Useful links:
    * How to Root Your Incredible * How to Unroot Your Incredible * Flashing ROMs Tutorial
  8. Junior Droid
    moracca's Avatar
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    #8
    yes, I went into downloads, but all of my apps were free -- maybe thats why they werent there, but I only had the very basic apps that come on the phone, none of the ones I had downloaded.

    yes, its functional, and not that big of a deal to get back to where I was... its more like things such as game data and that type of thing. not a huge deal
  9. Junior Droid
    slappy2040's Avatar
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    #9
    That's great that you were able to do that. My problem was that I had 3 months of photos and videos on the phone storage itself. I know, my fault for not using the SD. Anyway, I had a friend who was able to reset back to 2.1 so that I could get into the phone. Once in, I was able to get all my files off. After reinstalling 2.2, the phone went.back to the looping, I called my carrier and got a replacement phone. I think 2.2 had a problem with the apps I had on the phone. No problems since...and, everything now goes straight to the SD.

    Sent from my ADR6300 using DroidForums App
  10. Droid Newbie
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    #10
    I am having the exact same problem as what's described here, and I think going back to 2.1 is what I need to do. I am trying desperately not to have to do a hard reset. Could someone please tell me how to get back to 2.1? Slappy2040, what did your friend do? I appreciate any help. Thanks!
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