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Thread: Cant Sync my facebook account!

  1. Droid
    lewblue83's Avatar
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    DInc
    #1

    Cant Sync my facebook account!

    ok i just switched from the A855 droid to the incredible. and i like having my facebook friends pictures pop up on my contacts. but everytime i go to setup facebook it says, The service is currently unavailable, would you like to try again. its SO FRUSTRATING.
  2. Junior Droid
    jacob083's Avatar
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    #2
    I read on HTC's website's forum that it's a problem on all the HTC phones, not just the incredible. Allegedly they are working to fix it...
  3. Droid Newbie
    seaforddi's Avatar
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    HTC Droid Incredible
    #3

    Me too & just recently

    Same issue after Factory Reset yesterday (2nd time in 3 weeks) on Droid Incredible.

    After Factory Reset 3 weeks ago, had no problem, all FB friends' pics were synced with people/contacts.

    Whatever went wrong was in the last 3 weeks, will have to try to find - jacob083's reference to HTC site.

    ALL of us with this problem need to email & call HTC if this is actually their issue & not Verizon or FB.

    It's ABSOLUTELY UNACCEPTABLE considering cost of phone.
  4. Junior Droid
    jacob083's Avatar
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    #4
    I emailed HTC yesterday about the issue, and here is what the reply said that I got just a little while ago... "Thank you for contacting us about Facebook Mobile sync issues on your HTC Incredible. We are aware of the issue, and are currently working toward a resolution. Unfortunately, we do not have an ETA for this issue. I do apologize for any inconvenience this may cause you." Hopefully it doesn't take them too long to fix...
  5. Droid
    lewblue83's Avatar
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    #5
    dammit, well im glad it isnt just somethin im doing wrong. i guess.
  6. Droid
    cgaliffi's Avatar
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    #6
    I'm having the same issues. You are not alone.
  7. Droid Newbie
    seaforddi's Avatar
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    #7
    Thanks for the post jacob083
  8. Droid Newbie
    Hector_G's Avatar
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    #8
    What would you guys say about this?
    When I first received my Incredible, all the contacts synced just fine. Everyone in my People folder had their pictures and Facebook info in my contacts. One day everything disappeared and now there is nothing.
    Whenever I go to refresh my Online Directories folder in the People section, it always says "Connection Error".

    Has anyone else previously been able to get the contacts to sync? Then they disappear?
  9. Droid Newbie
    bruceop30's Avatar
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    Incredible
    #9
    Yes, My Incredible would sync Facebook photos and such when I first got it. It crashed last week, and now I can't sync anything. I think updates had to do with it, both the crashing and now the not syncing.



    Quote Originally Posted by Hector_G View Post
    What would you guys say about this?
    When I first received my Incredible, all the contacts synced just fine. Everyone in my People folder had their pictures and Facebook info in my contacts. One day everything disappeared and now there is nothing.
    Whenever I go to refresh my Online Directories folder in the People section, it always says "Connection Error".

    Has anyone else previously been able to get the contacts to sync? Then they disappear?
  10. Droid Newbie
    Hector_G's Avatar
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    Droid Incredible
    #10
    So last night, all of a sudden, bam.... its working again. All my Facebook contacts are there and I'm able to sync them with my People folder. Weird.
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