For starters I think the speaker is just to small, it has to have the volume all the way up to hear it (just for ringer). Also its f_ing exposed, the screen that covers the speaker is so fine that pieces of metal get past it and stick to the magnet (from work). Even all the cases have a hole for the speaker. Thats why I went back to motorola DX. I guess you cant have it all, in one device.lol.