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Thread: Connecting Incredible to PC

  1. Junior Droid
    mystical_ice's Avatar
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    HTC Incredible
    #1

    Connecting Incredible to PC

    I've tried this on two seperate PCs, only to have the same problem (both on Windows XP and on Windows 7).

    I connect the Droid to the PC, but regardless which option i select on the droid ("HTC Sync" or "Disk drive"), i have two "Removable Disks" show up under My Computer.

    Double clicking either of them yields the error: "Please insert a disk into removable disk (H: (or whatever the drive letter)).

    What gives? What am i doing wrong? I don't have a SD card in the droid, because every one i tried it said it couldn't access, so i'm just trying to transfer pictures from the internal storage onto my computer...
  2. Junior Droid
    mikeDROID69's Avatar
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    #2
    they show up no matter what option, but you can't access them unless u select disk drive. Verizon gave me a 2 GB SD card because they said this phone needs it for contacts and the apps. Maybe that has something to do with your issue?
  3. Droid Newbie
    simshaun's Avatar
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    #3
    When you plug your phone in, you should see a little usb-icon in the notification area.

    Open the notifcation area up, and click the option under "Ongoing" that says Charge only. Select the Disk Drive option and you'll be good to go. As mike said, the options on your computer show up regardless of whether the phone is in "Charge only" mode or not, but only work if its in "Disk Drive" mode.
  4. Junior Droid
    mystical_ice's Avatar
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    #4
    simshaun, did you see that i said
    but regardless which option i select on the droid ("HTC Sync" or "Disk drive")
    Regardless, i appreciate the attempt to help me work out my problem.

    RESOLUTION: This problem was resolved by installing a SD card. Apparently without the SD card you can't connect to either of the two removable storage drives (not even the integrated phone storage)

    Thanks!
  5. Droid Newbie
    netbob30's Avatar
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    #5
    Use you micro sd card converter and put it in your computer (slot you use to put photos on computer). Gets formatted, then take it out and put it in your phone.
  6. Droid Newbie
    Porati's Avatar
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    Incredible
    #6
    Quote Originally Posted by mystical_ice View Post
    Apparently without the SD card you can't connect to either of the two removable storage drives (not even the integrated phone storage)
    This is incorrect.

    I have an incredible without a sd card, and simshaun's instructions work. At the top of the screen, you drag the notifications into view, and there will be an item there for your usb connection that says one of these possibilities:

    • Charge Only
    • HTC Sync
    • Disk Drive
    • Mobile Broadband Connect

    You want to select "Disk Drive" like simshaun said. From the experience of me and my coworker's incredible, it is usually the second drive that appears that will allow you to access the integrated storage of the phone.

    Thank you for your help, simshaun.
  7. Junior Droid
    mystical_ice's Avatar
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    #7
    Quote Originally Posted by Porati View Post
    Quote Originally Posted by mystical_ice View Post
    Apparently without the SD card you can't connect to either of the two removable storage drives (not even the integrated phone storage)
    This is incorrect.

    I have an incredible without a sd card, and simshaun's instructions work. At the top of the screen, you drag the notifications into view, and there will be an item there for your usb connection that says one of these possibilities:

    • Charge Only
    • HTC Sync
    • Disk Drive
    • Mobile Broadband Connect
    You want to select "Disk Drive" like simshaun said. From the experience of me and my coworker's incredible, it is usually the second drive that appears that will allow you to access the integrated storage of the phone.

    Thank you for your help, simshaun.
    Yes i appreciate that wisdom - i'm not new to computers, or to connecting smartphones to PCs. You'll also notice that this is the third time i've had to say
    but regardless which option i select on the droid ("HTC Sync" or "Disk drive"),
    ... as in, i do know howh to select 'disk drive'.

    THAT SAID - on three different Incredibles i've tried, unless they had a SD card, you can't view the drives on the computer. maybe you had some magical luck doing it, and good for you, but i'm sure this thread will serve as a good reference for others having the same issue, so i'll say it again: if you're having trouble accessing your droid's "drive(s)" on the computer, make sure there is a SD card in the droid.
  8. Junior Droid
    murd's Avatar
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    hTc Incredible
    #8
    I got a boo boo on my computer cuz I clicked mobile broadband connect on my windows xp without the disc installed. Is there any possible way I could undo the setting change and get my regular connection back?
  9. Junior Droid
    murd's Avatar
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    #9
    So absolutely no one else has had this happened? My phone is my only source of internet. Aside from the streaming broadband wasting away in the sea of network changes that this phone automatically did to my phone. Some help you guys are
  10. Droid Newbie
    Porati's Avatar
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    #10
    Quote Originally Posted by murd View Post
    Some help you guys are
    That's sure to get someone to help you...

    This appears to be a question about Windows XP, not the Droid Incredible. I think you would be better off asking Windows XP network settings questions on a forum geared toward supporting Windows XP. There are plenty out there, but I don't have one to recommend.

    Sorry. Some help I am...
    jamzwayne likes this.
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