(this should be a sticky)
When you plug in your incredible and turn on to the disk drive, 2 new folders pop up 1 is your phone storage and 1 is the sd card.
Call me silly, but i was trying to update my girls incredible and couldn't figure out why both folders showed up and which one was which. (i have a D1 so i hadn't had that issue before!!)
But all the tutorials that told me how to manually update didn't mention that 2 folders pop up.
I don't know maybe i am just whining! lol