Verizon Tech support told me Their system showed my phone was "Rooted"
I was having connectivity issues with my HTC Thunderbolt and the tech support guy could tell my phone was rooted and therefor could not be covered under warranty. That I understand. Heres my question. If I return it to normal (which the tech told me to do) can I get it replaced under warranty? The Tech stated, HTC would return the phone to VZW for a warranty claim if rooted and VZW would be stuck with it. So he told me unroot it. Do they note this stuff in the system, when I call back are they going to be like "you rooted, too bad" anyone have similiar experiences, please share! Thanks in advance