Droid charging port and physical keyboard issue

This is a discussion on Droid charging port and physical keyboard issue within the Droid General Discussions forums, part of the Droid Discussions category; If they somehow determine that the damage was caused by a drop or misuse (not your case) then they will probably not do anything under ...

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Thread: Droid charging port and physical keyboard issue

  1. Master Droid
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    #11
    If they somehow determine that the damage was caused by a drop or misuse (not your case) then they will probably not do anything under warranty. However, I have no idea what the likelihood of that is. If they determine it is a legitimate warranty claim then you will either get a refurbished Droid or possibly a Droid 2 if they have no Droids. Perhaps some stores still have new Droids left, but unlikely.
  2. Droid
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    #12
    is my dog yanking the cord while it was charging causing the phone to fall off the couch covered by warranty?
  3. Master Droid
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    #13
    Quote Originally Posted by Daft-H View Post
    i cant take it in for another 3 or 4 days, so while im waiting can someone tell me whats most likely going to happen? am i going to get a refurbished droid, a new one, a replacement or what?

    Call them and ask.
  4. Droid
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    #14
    So I took it to them, said that it fell off my couch while it was charging and now it won't work whem I plug it into my computer and it has to be in a precise posisition to charge, and all he asked for was my address and phone number and said a new one will be here in 3 days or so.. by new one did he mean a new droid? Cause those are out of stock...

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