I sound muffled / quiet to my callers

[dsm]

I think I am going crazy. ALL, and I do mean ALL, of my callers tell me that my voice sounds muffled on my new Motorola Droid. However, when I take it into the Verizon store, or call Verizon tech support (*611), they tell me that I sound fine and that there is no problem. Is Verizon messing with my head, or is there really that much of a deterioration in call quality from my old Razr to the new Droid?? I am stumped... no one ever complained about my Razr. The quality of what I hear on my end of the Droid is excellent, but I am tired of having to talk unnaturally loud into my Droid for people to hear me. Should I exchange it, even though Verizon says it is fine? Or is it just the way it is with the Droid? Some of the people on this forum say they sound just like they're on a land line. I am nowhere close to that. I'm so confused about what to do... advice, please?

[dsm]

Last night I paired it with my Bluetooth, and left myself messages here at work. The Bluetooth message actually sounded a little clearer. After reading some of the other posts, I think I've decided to swap my unit out for a new one... although I may wait until after the 12/11 update to see if that helps any. Thanks for letting me vent... I was just frustrated with Verizon "support". How can they possibly be the only ones who don't think I sound muffled. I love my Droid in every other way, so I don't want to be dissatisfied with call quality if it just happens to be the unit I got.

[M1dnite]

My girlfriend says" "You sound muffled" all the time to me. I think it's when I move the speaker from my mouth and I kind of lean it back when I talk.

But, I talk like that on all phones...

I chalk it up to user error.

[dsm]

Maybe so... I guess that's what I need to figure out. This is my first smart phone.

[bucsfann20]

i get the same thing... every single call.

im past my exchange policy date, so im hoping the dec 11 update helps with that.

other than that, its annoying talking loud just to say "Get 2% not 1% MILK"

[MarcR727]

Go into the phone and type in ##7764726 and press send. The password is 000000.

In option 04 (vocode), change the option to EVRC-B, it made my in-call audio sound wayyy better. Your phone will reset after you exit and apply the new setting.

[bucsfann20]

i did.

hopefully i notice a change.


thank you for that.

[dsm]

I did that last week, but did it did not have a noticable effect. Does anyone think that maybe it is because I have used a plain old Razr for the past five years, and that I'm just not used to the difference in a smart phone?

[Droidaloid]

There are many other threads (https://supportforums.motorola.com/t...t=375&tstart=0) on other forums that indicate this is not an infrequent occurrence. I have tried every remedy post-OTA update (privacy button off, vocode set to EVRC-B, cycle battery, speaker, etc) and the people I call still tell me I sound like I'm calling from the bottom of a barrel. I have had 3 DROIDS now and they all have done the same thing. there is a marginal improvement when using the bluetooth headset, and much better improvement when using hands-free (speaker phone), but handset-to-ear is still bad. I believe this must be a firmware/software issue. I hope Verizon/Motorola/Google fix this or they will see a quick tail off in sales.

[cdd543]

My wife complains about mine all the time too. I'm on #2 and have done all the tricks...lame.