This is a discussion on a way to hard reset? within the Droid General Discussions forums, part of the Droid Discussions category; I tried the privacy factory thing
and it just kind of resets it, but my wallpaper i changed too was there
and some third party ...
Are you sure you held them both down at the same time...AND for 25 seconds? If you let up too early it just restarts. You need to wait until the triangle appears.
The problem here is the sync with Google. Prior to doing the reset make sure you deactivate the sync. If I read correctly this will remove your Google-server side settings; then proceed with the reset.
FYI if you do a hard reset you will loose your address book. I had some software issues with my phone (wouldn't recieve Email) and verizion had me do a hard reset and it fixed the issue, luckily my numbers are still n my old phone and all i have to do is go back to a verizion store to have them transfered. Verizions daily back up update does not work with the driod OS.
Your address book should be in GMail - let it sync first if you can or find a way to get them into GMail first so this way they are backed up on Google's servers.
BTW when you get the yellow triangle you cacn hit Alt+L to see the options in recovery mode, but Alt+W will wipe the device.