Importing Contacts using Verizon Backup Assistant?

[jdrick]

Just got my Droid, and ran backup assistant on my old phone... now it appears the Droid doesn't work with Backup Assistant... anyone try this on Verizon? Any suggestions on how to export to a csv file from a phone? I could import to google if I could find out how to export csv version from old phone...

Thanks!

[New2u]

Just got my Droid, and ran backup assistant on my old phone... now it appears the Droid doesn't work with Backup Assistant... anyone try this on Verizon? Any suggestions on how to export to a csv file from a phone? I could import to google if I could find out how to export csv version from old phone...

Thanks!

For this to work you have to have an online account set-up with them. If you already have that you should be able to get to your contacts within the online area. Should be able to get to it from http://www.getbackupnow.com/.That is where you export your CSV file from. The backup assistant syncs it with the verizon databases for your phone.

[jdrick]

when I go to contacts on the My Verizon section of my account, the little "Gear", when I move my mouse over it has the circle with the line thru it (like do not enter).... and the "sync" button doesn't do anything

[New2u]

So while in the contacts area? or prior to getting to the contacts area you have the circle with a line through it?

[jdrick]

in the contacts area... all the contacts are there, but the little gear, which I believe is where the xport function is, is not active for me..

[New2u]

I wish i still had access to mine, but from what i remembered there was just a link on the contacts page that said "export to csv" i don't remember it being in a menu, but of course this was before they changed around their website again.

[jdrick]

I've scoured it.. no luck.. I figured I'd be able to load backup assistant on the droid , but guess not!

Thanks for tryin'!

[New2u]

I've scoured it.. no luck.. I figured I'd be able to load backup assistant on the droid , but guess not!

Thanks for tryin'!

If you can't get it to work, you should just call up verizon and see if they can get you to it, if not taking it to a verizon store, they should be able to get the csv for you and install it on your droid for you if you want. That's all they did when i upgraded, they just did the same thing, and i ended up with a csv file in the root of my droid with all my contacts.

[alm0614]

you should be able to log into My Verizon on your computer and export as a .csv then upload that into your gmail contacts and that will sync with your phone

[jdrick]

Thanks for the info.... I will call Verizon.... I have searched all of my verizon, and in the contacts area none of the "tools" (the gear icon" are active on my phone account since I switched to the Droid