Microsoft Exchange

[New2u]

Ok this one is kinda strange for me seeing as others in my office can do it and not me, but I cannot get my exchange server to sync correctly. I have tried inputting it several different ways and none have seemed successful, and yet others while inputting the same info on other phones has it work just fine. Any insight from the exchange guru's?

[RinTinTigger]

A few more information about topology would be nice! Is it E2k7 or E2k3?
What exactly dija try and what error / problem came out?

[New2u]

Oh yeah duh! lol, it's exchange 2007. The error i get is just that it keeps telling me bad username and password. I have tried keeping it \username domain\username, tried out fully qualified domain name, still didn't work.

[RinTinTigger]

Any other user is able to do so instead of u? Sounds hard...erm...what username form do they use?

Normally it has to be fqn and just username / passwd cuz the phone cant do anything with the domain.....

so that should work out. ever tried to sync just a test user onto this ?

[mth04]

We'll im not on exchange. Man I wish I could get my work email to cooperate though. I may actually have to call for help

[New2u]

We have 2 others that sync up also with the OWA. On logon we just require "username" and password, so i input the username as "\username" and password, with the correct owa address, and ssl turned on. I have also tried "domain\username" and "fqn\username" all fail to authenticate user.

[sir]

Mine is in the following form:

domain\username

exchange server is the externally-facing fully qualified domain name of the exchange server (for example, exchange.mycompany.com)

you also have to know if your company uses SSL or not. If they do, check the SSL box, if not, keep it unchecked.

[New2u]

Yes i work in the IT department and can't get the damn thing working lol. But i also don't deal with the exchange server that much either, looking more for those that do, seeing as my bosses have theirs working >.> lol. They can't offer much insight as to why it doesn't.

I have tried inputting the username and password everyway i can think of, and has yet to work. Our domain is "hq" so i've tried that and didn't work, but i know HQ isn't the FQN, so i tried the FQN and that also didn't work lol. So i'm merely at this point like.. wtf.

[keiichi25]

Well, don't forget, there were some posts where users who tried having problems due to the Exchange Server Security stuff, so that might be blocking it.

HOWEVER, if you are saying you got two other people able to get in and not you... That is a perplexing issue other than inquiring if you are on the same mail server or on an Exchange Cluster group. Sometimes that adds more issues as you might not be in the same root as the others or requires a different kind of setup that the phone might not like.

[bdw878]

I'm having a somewhat similar, but different problem. I had everything working and was receiving emails, but I've noticed over the last couple days that it has stopped syncing. I've played with it this morining and noticed that I can send an email, and my contacts and celendar are updating, but for some reason, the inbox is not updating. I've tried playing with the settings and adjustments, but the emails are still not coming through. Any ideas?