I've received a few emails with word docs attached. When I click on the doc it says "fetching" but just keeps spinning and doesn't open the attachment. Same thing when I emailed myself an mp3. How do you open attachments in email?
This is a discussion on How to read email attachments??? within the Droid General Discussions forums, part of the Droid Discussions category; I've received a few emails with word docs attached. When I click on the doc it says "fetching" but just keeps spinning and doesn't open ...
I've received a few emails with word docs attached. When I click on the doc it says "fetching" but just keeps spinning and doesn't open the attachment. Same thing when I emailed myself an mp3. How do you open attachments in email?
When I have received emails with word docs attached, an application called quickoffice is used to open and display the document. I haven't tried with sound files, but .doc and .ppt files seem to be handled correctly. Not sure why yours doesn't open. Don't look for quickoffice in the applications tab, it's not there. Must be built into the OS somehow.
I read somewhere else to uncheck the "accept certificates" box and that fixed the problem.
Where is the "accept certificates" box located?
I first made sure I had "Quickoffice. Go to the inbox and click "Menu" key, "Account Settings", "Incoming Settings", "Accept all SSL Certificates"
Go out and into the email with the attachment. Open attachment. My screen has me "COMPLETE ACTION USING" - BeamReader - PDF to Go - Quickoffice. I chose Quickoffice and it opened perfectly.
I hope this helps.
If your using exchange use the trick above on the certs, if it's pop3 then I haven't seen this before.
I thought there was a bug with Exchange where you could only open picture attachments and the Jan 22 update is supposed to correct the rest?
I can view PDF, doc, and others in gmail and browser, but not in exchange. Just says fetching document...
same thing i heard fron verizon IT guys. They are aware of the issue of opening attachments and will fix the problem with update 1/22/10
Hi all,
I can't open .pdf files. Any help? Do I need to download an Adobe reader? I checked on this but, non of the mobile readers they offered showed specific compatibility with the droid.
Thoughts?