Random rebooting and/or shutting down

[eversonsc]

Has anyone had issues with the phone just rebooting itself or shutting down without notice? I've had the phone since it came out and this has happened 3 times so far.

[Zer0Beast]

I have, mine reboots or locks up at least once every couple of hours. I have to return mine and swap it out for a new one.

I've noticed other people have had this issue too. Just take it back and have them swap it out.

[noordzy77]

Mine was doing this, and I was also having an issue with being unable to text aprticular person, wasn't using Area code even though it was in the contact info. Verizon swapped out my phone and I have been golden since.

[ZeRo_C0oL]

Luckily I haven't had any of those issues (yet), but that doesn't mean I won't, with my luck.

[eversonsc]

Ok so if you go and swap it out are you able to transfer the configuration somehow? Or will I have to set up the new phone all over again?

[mrpbjnance]

When your phone randomly reboots does it show the Motorola M? Mine started doing that today and has done it twice

[Zer0Beast]

When your phone randomly reboots does it show the Motorola M? Mine started doing that today and has done it twice

When mine reboots, yes, it shows the 'M' as if I just turned it on.

[Zer0Beast]

Ok so if you go and swap it out are you able to transfer the configuration somehow? Or will I have to set up the new phone all over again?

You would have to set up your settings on the phone again. but all of your contacts and applications you downloaded from the marketplace should all be put back once you set up your gmail account on the new phone

[mrpbjnance]

Did you end up returning yours..did you have to prove it to them or did they just give you a new one?

[Guindalf]

I'm just home from getting a replacement for this problem. It is known to them in the stores and they will swap it out with no problems. I had not sent in my MIR yet, so that was not an issue for me.

I can confirm that, if they swap the memory card with your old phone, all the apps remain. All you need to do is re-pair Bluetooth and repopulate your main screen(s).