Mobile Network Disabled??

[abozag]

I have teh same problem, except for none of the toggle on/off or battery remove fixes have worked. 3G just disappeared yesterday.

I called Verizon and spoke with a "tier two" support person who; a) treated me like and idiot, and then b) suggested I do a factory restart of my phone. I did so (I only had the phone a couple of days and so didn't have much data to lose) this did not work.

If anyone has any other ideas, please let me know.

I will be returning to the retail store today to hopefully get a new phone. I truly hope this is just a bad apple, b/c the phone itself is great.

[motomouth]

I am having the same problem. Toggling airplane mode and Wifi does not work. Pulling out the battery does not work either. I will make a trip to the Verizon store tomorrow... Please share any other suggestions or long-term fixes.

Thanks.

[heem]

Add me to the list. This happened to me a few days ago.. My wife was sitting right next to me with her droid and hers was working fine (we're on the same plan).

I called verizon, and like mentioned above, was treated like an idiot. Suggested that I pull the battery.. which of course I had already tried numerous times. Strangely enough though, as soon as I hung up the phone call with her, leaving it as "ok, you are an idiot and are not going to help me, let me see what I can find out on my own.." I pulled the battery again and it worked... hmmm.. very suspicious if you ask me...

Anyway.. I chalked it up to "whatever.." and hoped it wouldnt happen again..

Well here we are today.. No 3G indicator. Battery pull worked once, but only for a short time.

[abozag]

Went verizon store. They took one look at it and gave me a replacement. New phone works just fine. In fact I'm posting from it right now.

[heem]

that may be my next stop. I talked to a girl at verizon on the phone and she pressed buttons and did all kinds of things on their end, had me pull the battery a few times and it started working, but then it would go away again. she opened a trouble ticket and said she'd be back to me in a few days... if it happens again I think I'm heading right for the verizon store.

[synctek]

I wouldn't return the phone just yet. This happened to me the other day as I was trying to pull up movie times form Harkins. The net woulnd't work at all. The area I was in was not a great cell spot but I had 1G. When I moved closer to home, the 3G signal came back....still no internet. Later, waiting for the movie to start, I decided to check...the internet ran like a champ. I don't believe in coincidence.....this many people with the same issue is either a "random" netwok problem or much needed update rather than a faulty phone.

Just my opinion.

[heem]

The odd part though synctek, my wife on her droid can be standing next to me and hers will work fine. And we're on the same plan.

[synctek]

has her Droid ever experienced the same issue? Have either of you done the *228 update?

[heem]

hers never had the problem. I did a *228 just today while on the phone with verizon - she did not.

[synctek]

Its interesting that the VZ people can make changes on their end and it will fix the phone. Maybe it is a phone issue. Did you do a full reset already? If not maybe try that.

With any luck, if you have to take it back, they won't give you a re-furb