What is to be expected from VZW and HTC?

[tommyg562000]

They better or they will not like me at all and all of Verizon will know me in training seminars lol

Seriously!? How old are you?

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[Liderc]

I think his point is, he's had trouble with the phone since day one(multiple replacements), they should own up to their end and give him a working phone like he paid for originally.

I had to do the same thing with my OG, had to have it replaced 4 times until I got one that was working 100%.

These guys get away with murder with the one year warranty nonsense, they should build a phone that can last the guys contract.

We pay 2-300 bucks for a phone, we have issues with it since day one, replacement after replacement, then we run out of time, have a problem and they won't do anything about it. It's a terrible policy and it abuses the customers habit of just dealing with a defective device instead of shelling out more money to repeat the process.