How do you solve loss of activation?

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Thread: How do you solve loss of activation?

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    philip954's Avatar
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    #1

    How do you solve loss of activation?

    Three times in the last week, my droid has lost the ability to make calls. I can receive calls but when I try to place a call, after inputing the number to dial, I immediately get a box that says call lost. I have been to the verizon store and have had two separate "sales folks" try to determine the problem. Thus far, it has required a hard reset to get everything to work again. I redownload my multiple apps and everything works for a day or so and then it happens again. I have tried removing the battery, have tried a safe mode dial for *228 to reactivate, nothing works but to remove the sd card and do a hard reset. Since the safe mode doesn't work, it would seem unlikely that an app is causing the problem but verizon reps say since the hard reset works, it is an app. Any suggestions of what to do next?
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    Backnblack's Avatar
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    #2
    Run it without adding any apps back....if it keeps working, add the apps back a few at a time to narrow it down to the rouge app.....
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