Interesting article. Being a former bb user, I can see how SOME users might not GET the android OS. But to most, its not that great of a learning curve. My first smartphone was a bb storm... that was a terrible experience because of hardware issues, then the tour and then the bold.
Then I got the DROIDX, for the first 10 mins I was thinking... I just don't get it!!!??? Then upon discovering the long press... and about 15 more minutes of playing with it... all was well. I wondered how I was ever happy with bb.
It was different, but your end result when using something different, in my opinion, is dictated by your expectations and willingness to try something different. Yrmv
DROID RAZR MAXXIMIZED!!!! XPARENT BLUE!!!