For over 8 years we have called CS and complained about our signal where we live, they sent someone out one time, said trees are affecting signal, said we needed a extender , that is if we paid half the cost, $150 , we were like it is VZ faulty service not our fault. We still get only one to two bars at best , we have acreage and offered to let VZ put a tower on it. The running joke in our house is "ruling the air now, NOT !", of course the old "can you hear me now, NOT!". What is really bad is when we call CS , we tell them that we will probably loose them, and do, they never offered anything.
VZ CS , fix is buy something from us to fix their problem.
Wonder if we can get one?